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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. Integration with whatsapp business.

    Please considerate integrates with whatsapp business and facebook messaging! Thats very important!

    398 votes
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    5 comments  ·  Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  2. Chat Bot

    Add the Chat Bot feature

    134 votes
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    4 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  3. Activate McAfee

    Activate McAfee Antivirus Product. We all know that recent times are completely digital and we are completely surrounded by the internet, but we don’t know how dangerous it is to be surrounded by the internet.
    http://mcafee-mcafee.us/

    7 votes
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    73 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  4. If you guys ready to provide the agent logs,, That's great..!

    Right now i can't see which agent logged in at what time..!
    If you guys provide the Logs that could've help us a lot to track..!!

    37 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  5. to add Kazakh language

    Hi!
    Can you please add Kazakh language to your system?! I can provide all the translations.

    67 votes
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    7 comments  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
  6. Few Steps For Activate Office Setup?

    article shows you how to download and install the full version of Microsoft Office for free on PC. Follow the direct download link and instructions below for guidance on installing Microsoft Office 2019 on your computer.

    https://wwwoffice-office.com/

    7 votes
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    31 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to activate mcafee on pc ?

    Here’s how you can activate the McAfee subscription using the product key that came along with the purchase. Launch the web browser. Visit the URL printed on the retail card.
    https://addmcafee.com/

    4 votes
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    28 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  8. New Knowledge Base (Private)

    Can you please make the Knowledge Base Private, available only to customers within your system?

    This is important for enterprise applications that do not want all of their IP exposed to the public.

    28 votes
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    3 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  9. Chats Selector

    Hey! We're a small business trying to grow.
    We were thinking in adding a new feature that would take part in chats.
    Admins could see all the new and already existing chats, while Agents can only see the chats that Admins have set them.
    For example, I open a ticket saying I want to order an online coaching. The admin would be the one who only gives support and distributes the customers. In that case, when the customer pays, the admin would pass the chat to an agent, and the agen will be able to chat, but not to read…

    50 votes
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    4 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  10. It will be great if we can see which state the customer from especially customers in United States.

    It is great to see the flags and then also see where the people are coming from, but seeing the city is a bit of a pain if there is no State. I have to keep searching the city on google to find the state.

    It would be awesome to have both, but STATE is the most important.

    23 votes
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    5 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  11. FAQ's for when offline

    Create option to add 1-4 FAQ's which people see and can click on to get an immediate answer when chat is offline.

    58 votes
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    3 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  12. new user pop up message on mobile (as on desktop)

    Just want to find out if by any chance you guys having thoughts to make the invatation to the new user with small pop-up on the screen as well on mobile same as u have it on desktop? As I have seen big differences with chat that have this future.

    11 votes
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    10 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  13. Change Like button to be sensitive to people of all colors

    Hello. The current button to Like a Conversation is a White thumbs up. We have received feedback from one person of color that this is not very welcoming--especially on our website about racial justice! I know it is a little thing, but little things, or microagressions is often how racism is perpetuated. I suggested you change it to a Heart. Or if you keep the thumbs up, make it a color like purple that is not a skin color. Or make it black. White has been the default long enough. Or put multiple different color thumbs up. Could you please…

    12 votes
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    2 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change font in Right to Left for middle east languages like Persian and Arabic فونت فارسی العربية

    Hi everyone, Please Please Please VOTE UP

    The really bad font in Persian or Arabic and all middle east countries
    writing Language.
    The default font is very hard to read and very annoying to the eye.
    Please change the BAD default fonts "Helvetica" or "Arial" to the GOOD fonts like "Google Almarai" or "Windows Segoe UI Regular" or "Tahoma Regular (size up to 12 or less)" or "Google Noto Kufi Arabic Regular" for the default font, important for the widget font.

    173 votes
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    9 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  15. 24 votes
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    8 comments  ·  Add-ons  ·  Flag idea as inappropriate…  ·  Admin →
  16. Disable function that advice USER left email to get chat transcript after chat ended

    Maybe create a button to let admin close/open after chat user may left email to get the chat transcript. Not necessary give the chat transcript to certain user after end chat.

    15 votes
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    0 comments  ·  Improvements  ·  Flag idea as inappropriate…  ·  Admin →
  17. WEBROOT ANTIVIRUS MOST COMMON ISSUES

    WEBROOT ANTIVIRUS MOST COMMON ISSUES

    Constant pop-ups.
    Hard plate crash.
    Loss of critical data.
    Network associations continue getting lost.
    Automatic Operating System reboot.
    Slow reaction of Applications.
    System solidifying or hang.
    Touchpad, mouse or console not working.
    The application isn’t responding.
    Sensitive documents are hacked.
    for more visit: http://webrootcom-webroot.com/safe
    <a href="http://webrootcom-webroot.com/safe">www.webroot.com/safe</a>

    4 votes
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    9 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  18. What is the best way to Import PST to Office 365?

    As you know that the most of the organizations use MS Outlook and looking to import PST to Office 365. Then in this case i would like to recommend you this professional Outlook PST to Office 365 Converter software which can easily helps the user to import PST to Office 365 Online. It is very quick and convenient to move Outlook PST to Office 365. It is the best utility which you can easily Convert your all data PST file in Office 365 format without any issue. Just use this Software free trial version and see the original results.

    Download…

    1 vote
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    3 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  19. Easy way to Migrate MBOX to Outlook

    Here is an easy way where you can Migrate MBOX file to Outlook PST file format with all emails attachments. This software provides selective conversion feature where you can easily select your desired MBOX file and Convert into PST file format. This tool easily converts email attachment like To, Cc, Bcc, Attachment, junk folders and other read or unread status etc. This Software supports all the versions of MS Outlook and Windows OS.

    Try this software free trial version from here: http://www.mbox.ostintopstconverter.com/

    1 vote
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    3 comments  ·  Windows app  ·  Flag idea as inappropriate…  ·  Admin →
  20. Auto assign chat

    It would be great if tawk has function "Auto assign chat". Instead of choosing by agent, system will auto assign chat for all online agents.

    8 votes
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    1 comment  ·  New features  ·  Flag idea as inappropriate…  ·  Admin →
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