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  1. Ability to log browser console errors

    It would be great if tawk.to can log client side javascript errors that are logged to the browser console

    1 vote
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    Hey tawker,

    Our product is not designed to do this. You van try using Google Admin Console for this but there are other tools made specifically for this.

    Hope this answers your request.

  2. One click Responses but different from shortcuts

    Can I have a feature of asking questions from the user on 1 click?

    Example: http://www.premiumsoftwares.com is my website. Herein, when a visitor comes in and ask for a web design package, can we send them questions in between of the chat.

    Visitor: I need a website for my company
    Agent: What kind of website are you looking at?

    Visitor: Where can I call you?
    Agent: Call us one xxx-xxx-xxx-xxx

    Visitor: tell me the price
    Agent: What features are you looking at
    Agent: Do you own a domain?

    these can be a set of replies or questions that can be…

    1 vote
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    Hi there dear tawker,

    When bots become smart enough, we can add them to our product to help with specific things like this. In the mean time, try to use shortcuts as best as possible.

    Thank you for the idea!

  3. create a widget to allow the upload of forms to collect identifying information from the user.

    The form feature during a live chat would allow organizations an easy way to collect information needed for someone to join. The alternative at the moment is to simply ask them the questions but if there was a pre-created form that could be used, it would simplify the process both for the agent and user.

    3 votes
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    Hi there Ken,

    We see that users are requesting this feature but once you are already in a conversation with a Visitor, you can manually change Visitors information in conversation details.

    Hope this helps!

  4. add estimate time change

    Hello sir, i used many chat systems. this is very good. i request new feature from you. please add feature to edit estimate time change feature.

    Thanks

    3 votes
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    Hi there dear tawker,

    The estimated time is calculated automatically and we don’t have any plans on allowing it to be set manually.

    Hope this answers your request!

  5. Add Windows Mobile App

    Mobile App for Windows Phone would be very nice

    277 votes
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    Hi there dear tawkers,

    We would love to support Windows Phone but it’s market share is below 1% and Microsoft has dropped support and there will be no future releases.
    http://www.theverge.com/2016/5/23/11743594/microsoft-windows-phone-market-share-below-1-percent
    https://www.idc.com/promo/smartphone-market-share/os;jsessionid=5E23A8B9FB548BB1EC7F610408A9D9A8

    So it doesn’t make sense to develop a Windows Phone app. If Microsoft decides to revive this OS, we will definitely support it then!

    Hope this answers your question.

  6. Website Admin Panel Integration

    Great product. Can be extremely useful for users to integrate into their own website admin panel...

    3 votes
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    Hi there dear tawker,

    We want people to use our dashboard and don’t have any plans to allow it be visible in other services.

    Hope this answers your request.

  7. I work from home via the Internet. Have I ever had to go and forgot to put "Invisible" on the PC. It would be very useful to put "Invisible"

    I work from home via the Internet. Have I ever had to go and forgot to put "Invisible" on the PC. It would be very useful to put "Invisible" (or "Away") from my cell phone.

    3 votes
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