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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. No internet connection on the Android app should result in the widget changing to offline

    The widget should not be online when the agent on the tawk.to app has lost or does not have an internet connection. This should be true if there is only one agent who manages or there are no other agents online.

    15 votes
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    4 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →

    Hi!
    Thank you for the suggestion.

    At the moment it’s intended behavior – to make widget always be in Online state. It was requested feature long time ago.

  2. Lost internet connection on mobile App should give an alert/notification in order to avoid missing chats

    Currently there is no way to know if I am (due to connectivity issues) missing chats or not until after it has happened. Adding some form of alert when/if the Internet connection is down would be a huge blessing.

    4 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  3. ABDULRAHMAN97

    ABDULRAHMAN97

    1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add "live help" chat on phone app

    Please add the "Live Help" chat to the android and apple phone apps. It is a great help on desktop version but I am often away from home ! Thanks!!!

    1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add an option to disable phone notifications when browser tab instance is in focus.

    Would be nice to not get phone notifications when I've switched over to a browser instance/tab is in focus.

    Thanks

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ứng dụng công nghệ thông tin

    Games slot đánh bài đổi thương

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  7. Remember the email/pass and relogin auto on android

    Remember the email/pass, the input the clear when the session is closed.

    relogin auto on android, if for any reason is disconnected

    5 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  8. Autocomplete Or swipe input android

    Issue with the keyboards gboard or SwiftKey. Can't reply to ticket.

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  9. Automatic away status in android application

    Would be very useful to implement automatic away status in Android application when it's not used for X minutes

    0 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  10. multiple images files upload in one time

    Currently Live chat allow to upload attached image file once at a time. If I want to upload 20 images, I have to attach them for 20 times from mobile app. Is it possible to improve uploading multiple images attached files at the same time ?

    7 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  11. Android widget

    Make a widget to put it on scrren on Android .. online visitors, waitting for chat ...

    5 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  12. Facebook/Google authentication

    Having the option to log in to the app via Facebook or google

    4 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  13. push notifications for new emails, tickets

    Push notifications to the app when a new email has arrived. The same way that we get a notification when a new chat comes in...
    We just noticed that we had 56 new emails inside Tawkto. But due to no push notifications to the ios app they were unattended...

    10 votes
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    planned  ·  1 comment  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  14. Change the chat background from White to Black or Cyan.

    I would like to change the chat background from White to Black or Cyan.

    1 vote
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    2 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  15. Notifications on Android wear

    Visitor notification on mobile does not currently appear on watch.

    6 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  16. "visitors visit"

    On the mobile app, there is a feature "visitor visits" alert, Can you provide a feature where we can turn on and off alert depending on the country as visitors from certain countries are not required but still, it keeps pinging and it annoys a lot.

    1 vote
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  17. Set "sleepy time" / "do not disturb" hours for the mobile apps

    Set "sleepy time" / "do not disturb" hours for the mobile apps

    4 votes
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    3 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  18. Displaying number of messages for easy identification of active chats.

    We only get red border when visitors have replied. If we display number of messages exchanged in the chats of "chats" tab then it will easy to identify the active chat even we have lost it in large number of active chats.

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  19. Option to show URLs at User Navigated To area instead of Site Title

    In the mobile app instead of showing site title at Visitor Navigated if I could view URLs then it would be a lot helpful since all of my pages share the same title. An option to switch between site title and URL must be there.

    4 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add Text/Mark option On pictures we send to customers

    Adding it will help customers to easily help them in any problem.

    3 votes
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    0 comments  ·  Android app  ·  Flag idea as inappropriate…  ·  Admin →
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