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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

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  1. Badge icons

    Please add badge icons to IOS and Android devices as this feature should be traditionally native on most apps.

    I am posting a new post as the last one was posted 2 years ago and it does not seem to be resolved.

    A lot of online companies use mobile devices to do majority of work nowadays. This is a incredibly important feature as no body will know if they have messages outstanding without a badge notification.

    Thanks

    60 votes
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    12 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  2. Mobile Ringing Notifications

    As a small business owner, would be great to have mobile go as crazy as desktop with the ringing notifications. When you don't have your laptop on, it's very easy to miss chats because your phone doesn't ring like desktop.

    1 vote
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    1 comment  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  3. iPad App optimisation

    Hi there,

    I believe that the app for the iPad can be improved so much more, using the big screen of it. Improvements like:
    - keeping the side menu on att all time ( similar to the web version)
    - visitor tabs on one line, and select each chat when is needed rather than having multiple chats open in full-page

    Basically, implement more of the web interface into the iPad version of the app as it has such a big screen that can be used.

    At the moment, the app for iPad is not very friendly to use and approachable

    1 vote
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    2 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  4. Let iPhone App Save Password

    For whatever reason, the app's password field isn't setup correctly or something so the iPhone won't automatically save it is the iOS password manager. Should be a 2 minute fix!

    25 votes
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    6 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  5. Xin chào, https://sodoplay.com/huong-dan-cach-choi-sam-loc-online-mien-phi/

    Xin chào,
    Một hàng đợi có thể tốt, bởi vì nếu bạn có nhiều người trên livechat và chỉ có một đại lý trực tuyến, thì một hàng đợi có thể tốt để có. Đối với ví dụ, khi 6 người dùng viết thư cho tôi, cùng một lúc, tôi không thể trả lời tất cả họ cùng một lúc. Vì vậy, một hệ thống hàng đợi có thể rất tốt! Ví dụ: Bạn đứng thứ 6 trong hàng đợi. Hoặc tin nhắn tùy chỉnh của riêng bạn.

    0 votes
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    1 comment  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to switch user account in tawk.to app rather than logging out/in again.

    I’m using tawk.to to manage a company account and a personal freelancing account. To keep things separate I have an account with separate emails for both. It would be cool if I could switch between them in the tawk.to app rather than having to log out and back in again. Even better would be getting notifications and chat requests for both accounts in the app and then automatically switching to the correct account when tapping on a notification.

    3 votes
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    1 comment  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  7. Synchronize profile status between the app and the online dashboard.

    Currently, when I leave my office during operating hours, I have to set my profile to Invisible on the online dashboard, just in case I might want to deactivate the chat at some later point (by AGAIN setting my profile to Invisible, on the mobile app this time) while I'm out.

    Any action taken on either the app or the online dashboard should be synchronized on the other.

    1 vote
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    1 comment  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  8. Can I change the national language of the IOS software and Android software downloaded from the App Store? It will be better to operate the

    Can I change the national language of the IOS software and Android software downloaded from the App Store? It will be better to operate the

    5 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  9. How to install iPhone ringtones?

    I found some iphone ringtones here: https://japanringtones.com/. I downloaded a ringtone. But I don't know how to install it. Any suggestion?

    0 votes
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    2 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  10. is it possible to receive the chat script in whatsapp

    is it possible to receive the chat script in whatsapp

    1 vote
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  11. onedrive

    Upload and download files to and from Dropbox, google drive and one drive.

    Would be handy to have a list of files that recent shared and you can search.

    6 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  12. 79/5000 I want to display messages on mobile when administering messages to guests like subiz

    79/5000
    I want to display messages on mobile when administering messages to guests like subiz

    1 vote
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  13. Let iPhone use Fingerprint Authentication

    iPhone App should let users use their Fingerprint for Authentication. An API already exists for this on the iPhone so it should be very quick to code.

    3 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to upload or download file from and to one drive, google drive and dropbox. Its currently not an option which is weird

    Upload and download files to and from Dropbox, google drive and one drive.

    Would be handy to have a list of files that recent shared and you can search.

    3 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  15. Possibility to change idioms.

    My agents dont speak english. I need that app in Portuguese

    1 vote
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  16. Enable per-Project disabling of Ping Notifications

    We have a problem where we have a new Project. One of our Projects can ping us at any time that our Phone app is on the Web. If osmoene comes on the site, we can see them on it. We like that.

    But we have a new project and it does the same thing - problem is, we provide support for it 9-530pm and it's scheduled to be Offline outside those times. But we still get the Pings on the phone app when someone is on the site. There is absolutely no need for it.

    We want to be…

    1 vote
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  17. login

    This isn't a feature request but a bug report. Your iOS and Mac app log out constantly. Unless I log out, the Tawk app should never ever log out. I've more than once spent more than a month not noticing that our website isn't even displaying Tawk because no device is logged in. Please please, stay logged in, like my Google Hangouts and Facebook messenger don't need to be re-logged in. At least give me the option if the auto log off is some sort of security feature.

    6 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  18. 10 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  19. Add support for Apple Watch to your iOS application

    The Apple Watch is becoming a very popular and widely-used tool for the tech world.

    28 votes
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    5 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
  20. Allow the user to see full URL on mobile app

    On my desktop app I can see that users came to my site via google adwords due to a ?gclid=RANDOMNUMBER at the end of the referring URL (this shows when hovering over the link to the page they are currently on). This isn't possible on the mobile app. Can the ability to see the actual URL the user is on be added to the mobile devices?

    4 votes
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    0 comments  ·  IOS app  ·  Flag idea as inappropriate…  ·  Admin →
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