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Suggest a new feature or improvement to current ones to make tawk.to the best service available!

To report a bug, please write to support@tawk.to describing the issue you are facing with screenshots (if necessary).

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  1. language in video chat

    Video-Chat
    Please add different languages to your Video-Chat-Addon. E.g. it shows "close window" at the end of the chat, instead using the language I have selected fot the widget.

    6 votes
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    To All Our Valued Users,

    Thank you for choosing tawk.to and for sharing your challenge here.

    At the moment, we don’t have auto-translation or text customization in the Video + Voice + Screensharing chat Add-on for multiple languages in the chat.

    Our automated translation feature is already on our development roadmap.

    In the meantime, we welcome your assistance in helping us translate tawk.to by visiting the following links:

    1. Web dashboard > https://crowdin.com/project/tawk/
    2. Android app> https://crowdin.com/project/tawk-android
    3. iOS app> https://crowdin.com/project/tawk-ios

    Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

  2. Let your technical department verify that this chat widget can move freely

    Let your technical department verify that this chat widget can move freely

    5 votes
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  3. 3 votes
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  4. change our own time zone for chat transcript

    change our own time zone for chat transcript

    9 votes
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  5. I want all visitor information with mobile no and email ID how much pay for theis service

    I want all visitor information with mobile no and email ID how much pay for theis service

    3 votes
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  6. set up a facility to Time Out customers who keep agents hanging on

    If a customer keeps us hanging on and doesn't reply we want to Time them out of their session after one minute. eg: Sorry you have been timed out of this session - please Live Chat with us in the future if you need any help. This would reduce the time agents spend waiting for each customer to reply

    6 votes
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  7. for voice and video add on - be able to setup so that it is controlled only by chatter and not the customer

    right now if you buy this add on, the customer sees video and voice icons and can start the call that way, but we want it under chatter control, so a normal chat starts and the agent can turn it into voice, video, or share screen - perhaps with customer permission.

    18 votes
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  8. The chat content and form contain the user's geographic location, which can quickly understand the customer's location to facilitate quotati

    The chat content and form contain the user's geographic location, which can quickly understand the customer's location to facilitate quotati

    4 votes
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  9. Restrict to alias to enter in his/her chat only

    Restrict to alias to enter in his/her chat only

    3 votes
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  10. Video and voice add-on included Branding Removal

    Will be cool offer, with the purchase of video and voice add-on, including the Branding Removal ability as a type of package of offer.

    6 votes
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  11. 1 vote
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  12. Checkout without other platforms

    add to checkout money (when will be relase selling addon) on master or visa card (maybe with account number) without other platforms look like paypal,skrizza, and others

    3 votes
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  13. Chat appointment shedule; so customers can book an apointment for a chat / video chat

    if the customer does not have time at this moment, of wants to plan a video chat with a technical support, it would be nice if het can book an appointment at the moment for the video chat.

    3 votes
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  14. screensharing only

    It would be nice to be able to disable voice on screensharing or as a seperate feature.

    1 vote
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  15. Feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    Hi, There must be an option/feature to get the report of all visitors on my landing page, How many times and on which page/URL they visited.

    3 votes
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  16. 20 votes
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  17. Allow agents to send gifs

    Please include the ability for agents to send gifs to their customers in chat, we had this on our previous chat system and you wouldn't believe the positive response we got from utilizing them!

    We just switched over to Tawk and we're missing them a lot.

    /sadpanda.gif

    18 votes
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  18. to integrate tawk with salesforce and mulesoft

    to integrate tawk with salesforce and mulesoft

    3 votes
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  19. Please make the custom DIRECT CHAT LINK SSL https:// secured

    Direct Chat Link - great idea! easy to set up, but NEEDS TO BE HTTPS:// people wanting to embed payment links in this chat are otherwise faced with challenges and skepticism from customers on an unsecured link.

    12 votes
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  20. mail list export to exccels

    if a customer shares his name and mail id then how can I export this name and mail id list to excel for future communication to that custome.if i can't export the mail id then how can i send mail to my potential customers?

    1 vote
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