How can we allow anyone to make a video call to us without paying any penny and just for fun? Video call services should have a complete dashboard with permissions panels for specific clients who will willing to pay the consultancy fee in our business. This is completely Insane to allow all people for video calling. I am damn interested to buy your video call services for a long time but please change the things and add these features.

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Change automatic ticket response! Urgent! (Language and Text!)

I need to see if the chat can give me the option of being able to take a survey at the end of the conversation for statistics of satisfaction to the client's requirement

Just add the contact info while downloading the Contacts

It is better to having space between two words when I create a new shortcut

Customer goes on chat, picks how long they want to chat for a package. 5 minutes, 10 minutes, 45 minutes etc. At a certain price. once time is running out there is a bell sound letting the customer know so they can decide to continue at regular rate.

Olá. boa tarde!
quando existe uma fila no atendimento do chat, seria interrssante mostrar para o cliente, que ele será o proximo da fila.

Hi guys,

It would be nice if you can throw in some text editing tools.

Like bold, italic, maybe even bulleting etc.

Also to add, can you make a trigger message box in administration bigger or allow us to expand it (slider). It's bit uncovinient to write and edit content.

Google voice widget had a "click to call" where by clicking the widget it automatically dials both parties on ladnline. there should be some vaue in it.

pre chat form on mobile site method change to same of desktop pre chat form method

Would like to have a button to sign off of chats that would give the customer a link to our Google Review page. Something like this.

Thank you for chatting with Newline Trophy

Happy with our service?
Please click the link below to add a review to our Google review page
Google Review (LINK HERE)

Provide Monthly Round up Report something similar to the weekly round up.

Have a pop up or link in the chat back where a potential client can request a consultation

O app é muito bom, mas poderia melhorar neste requisito, pois faz total diferença essa organização, de mais de um atendente, seria viável até para o cliente não ter mais de um atendente falando ao mesmo tempo.

The Suggestion is not related to improving the Chat system. According to me you guys are doing a great job .

I am giving you a 'new suggestion' - a new idea or business plan -
Please start creating submission forms or advanced forms for websites to integrate on our websites for free or at a nominal fee.

Like there are many in market like 123formbuilder.com

and jotform.com but they are expensive.

Please do consider this new idea.

I would like to have recording add ons added on Video + Voice + Screensharing so we can review it later on for complex conversations