Hi everyone, Please Please Please VOTE UP

The really bad font in Persian or Arabic and all middle east countries
writing Language.
The default font is very hard to read and very annoying to the eye.
Please change the BAD default fonts "Helvetica" or "Arial" to the GOOD fonts like "Google Almarai" or "Windows Segoe UI Regular" or "Tahoma Regular (size up to 12 or less)" or "Google Noto Kufi Arabic Regular" for the default font, important for the widget font.

On new message, the tab title will now change to "NUM new message". It would be nice to have an option to disable it.

I see from a recent post that webhooks are now available within the dashboard - this is fantastic.

Is it possible to post the transcript of the chat to the webhook once the chat has finished?

Thanks

it would assist with monitoring to ensure that all of our live chat clients are being covered and that we have operators covering all shifts

My website is gharbaithegrocery.com...
I need to position the icon a bit lower and towards the right so that i could adjust it to my website

When you use document.write() to inject a script, the browser is not able to continue parsing the HTML. The web browser is forced to wait for the resource to load AND to be executed.

Need push notification if new message received when tawk app is closed like whatsapp. I don't get notifications unless I open the app, am losing many clients because i don't know when they chat

After a chat has finished ask the customer to complete a short survey.

Would it be possible to have a more modern chat window design like Live Chat like Some demo
https://i.imgur.com/PC5q8ti.png
https://i.imgur.com/5962niu.png

Please considerate integrates with whatsapp business and facebook messaging! Thats very important!

"The Kentucky's Electrical Wizards" or "Most competitive electricians in Kentucky"

It would be nice if we could show or hide the email transcription option of our own free will. We can edit wrong typing while chatting.

कितना अच्छा होता अगर हम अपनी मर्जी से ईमेल ट्रांसक्रिप्शन ऑप्शन को दिखा या छिपा सकते। चैटिंग के दौरान हुवे गलत टाइपिंग को हम एडिट कर सकते।

Add the ability to edit or delete messages that have been sent by the agent

Need a read/seen notification on chat that indicates the chat has been viewed by the visitor.

Would take a whole 30 seconds to implement and is recommended implementation by Google even. Just add &display=swap to the uRL

See Google Font page for more info https://fonts.google.com/specimen/Lato?selection.family=Lato

İ want to edit or delete my message while im chatting with my customers on tawkto.

Please include the ability for agents to send gifs to their customers in chat, we had this on our previous chat system and you wouldn't believe the positive response we got from utilizing them!

We just switched over to Tawk and we're missing them a lot.

/sadpanda.gif

If we could send automatic answer to offline messages to let us know that we received their message and that our opening hours are ... and that they will be answered in 24H for example.

Please make sure to bring back the old department volume count back. Its very important. How would an organization keep the records and work on their future efficiency. This feature was available couple of weeks back. So i think it would not be hard to bring back the old script.
I request the fellow tawk developers to look into this matter and bring back the volume count for department heads as well.
Hoping for a prompt and helpful response. Thank You!