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  1. Just the first user that answer the chat could write

    I have the problem with the Sales team, that they interrumpt the conversation betwen them with a client, that why maybe could have a feature, where you can put, that just the first user that answer continue the conversation

    3 votes
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  2. The Users or Agent should just see their conversations

    When a single agent logued in, he should see just ther conversations and not the conversations of other Users, Just the admin could see every conversartion of all the agents,

    3 votes
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  3. add a group live chat between site visitors not only 1 and 1 chat

    i want a live chat between all visitors on website like forums, not a chat only btw visitor and me ( admin ) that will be the best thing ♥

    3 votes
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  4. ACTIZEET

    Address:
    Tanmatra Ventures Pvt. Ltd.
    241A, D. H. Road, Kolkata – 700063, India
    Phone Number :
    7595881507
    Business Email:
    info@actizeet.in
    Website:
    https://actizeet.in
    Business Description :
    Actizeet Pure Shilajit is the greatest gift of nature. It is a natural source of energy which allows people to work harder with less exhaustion and more concentration. Using Actizeet in daily routine can help you improve your lifestyle. A premium product of Tanmatra Ventures Private Limited.
    Category:
    Health
    Owner name.
    Tapas K. Biswas

    1 vote
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  5. have a history of pages which customer visited daily or in a particular period of time

    Please provide a feature in which we can download the daily or monthly history of customer-visited pages of our website

    1 vote
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  6. Export all form custom leads and data (Phone Number)

    Please give me new features export custom leads and data like phone number and other stuffs. Important for Phone Number (Custom leads)

    3 votes
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  7. mobile chat widget

    The chat on mobile has no option to change whats written .

    3 votes
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  8. Developers Academy - Project Training Ahmedabad

    Website URL :
    http://www.developersacademy.org/
    Phone :
    91-9081888815
    Street Address :
    101, Chase House, Opp Induben Khakhrawala, B/h Girish Cold Drinks, Off. CG Road, Navarangpura
    City : Ahmedabad
    State : Gujarat
    Country : India
    Zipcode : 380009
    Keywords :
    Project Training Ahmedabad, Live Project Training
    Description :
    Get live project training in Ahmedabad for final year MCA, BCA & MSC IT, BE, B Tech Students from skilled professionals. Developers Academy is a paramount training centre for Android Project Training, iPhone Project Training, PHP Project Training, MCA training on live project in Ahmedabad.
    Business Email :
    info@developersacademy.org

    1 vote
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  9. 1 vote
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  10. IP tracking

    Add the possibility to activate "IP tracking" for admins only

    1 vote
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  11. to please add contact and email info the company below the chat box.

    to please add contact and email info the company below the chat box.

    1 vote
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  12. For Wordpress, a previous chats page

    If you are logged in on Wordpress, there should be a page/shortcode that lists all previous chats and if you click on a chat it shows the whole thing

    3 votes
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  13. Add a “tip agent” button at the end of a chat

    At the end of a chat, a “Tip agent” button will pop up so you could tip either a hired agent or regular agent. The agent will optionally asked to input their PayPal email address to receive tips. If the agent does not want to receive tips then the tip agent button will appear grey and if you click it it will say agent is not accepting tips.

    3 votes
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  14. Additional Field in Contact details

    Required an Additional Field in the Contact page for extracting some important data such as Contact Numbers.

    Currently, there are is a custom field option available for Contact Number but it is not visible and can't be extracted via Excel.

    Field required in Messaging >> Property Name >> Contacts

    Solution for this will be a checkbox while creating a Custom field which will store an data in Contacts page.

    3 votes
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  15. add the attachment button

    adding the attachment button in the offline chat

    4 votes
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  16. activar saludo de bienvenida con ventana emergente en móbiles

    activar saludo de bienvenida con ventana emergente en móbiles

    3 votes
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  17. Ability to get previous conversations on the widget programmatically

    Looking to pass a conversationID programmatically in order to get a previous conversation irrespective of whether the user clears their cache or not on my platform.

    3 votes
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  18. Department Online/Offline Status led

    Hello, please add the possibility in the widget field if for example the sales department is online its shows a green or blue light next to the department name and if the department is offline its shows a red light at the department name level! So that the visitor knows that such department is online and such is offline! See the example of what I'm talking about below that I tried to produce. thanks for understanding.

    - WIDGET CHAT -

    Visitor Name : Johnny Depp
    Visitor E-mail : email@domaine.com

    _Select your department_

    * Sales 🔵

    * Marketing 🔴

    * Support…

    3 votes
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  19. Offline (by schedule) message

    When I am offline, my clients get message "Your message was sent successfully!", how can I change this message (I mean, when my schedule is defined offline - than I get this message).
    And also to change the content of the button.

    1 vote
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  20. Include Specific Notification Settings

    Currently, there are only a few options, such as "none" "all admins" "everyone" and "department selected in prechat form". We are admins on many of our clients sites, however and wish to not receive email notifications so much. Could we please add a more specific notification field? Whether that's selecting existing users, or typing in an email.

    3 votes
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