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3492 results found

  1. Add links instead of articles

    Hi.It would be great if not only articles could be added to the knowledge base, but also separate article titles with a clear link to the articles in the own custom knowledge base.

    6 votes
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  2. HOW CAN THE STUDENTS AT RISK OF EXCLUSION BE SUPPORTED

    Reduced exclusion rates are always a top priority in institutions, and several ones use a variety of strategies with varying degrees of success.
    For both students and schools, exclusions can have a variety of effects. Today we are going to look at what possible answers or alternatives can be put forth to assist them?
    Recently, schools have established a zero-tolerance attitude towards some behaviours that cause pupils to withdraw from their friends. A few of the primary causes of student exclusion are as follows:
    - Aggressive or violent behaviour - Bullying - Verbal or physical mistreatment - Drug usage -…

    1 vote
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  3. Krnl – Download #1 Roblox Exploit Download Best Roblox Exploit Krnl 100% Free!

    Krnl is one of the most reliable Roblox exploits accessible in terms of script performance. Krnl is a very stable and dependable exploit that rarely crashes. The trustworthy Ice Bear, who has already invented several legitimate cheats, also generated this Krnl. The whole graphics library, as well as the debug library, are supported by Krnl. Krnl can also support and run several exceptionally advanced capabilities, such as super-compact scripts like Owl Hub. These previously premium-only features are now available for ‘FREE’ on Krnl, therefore some scripts will no longer require a paid executor. https://krnl.dev/ & https://saikou.vip/.

    1 vote
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    0 comments  ·  IOS app  ·  Admin →
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  4. what is Tabout In Stata?

    Tabout in Stata command used to export summary statistics and other results to tables in various formats, including Microsoft Excel, LaTeX, and HTML. It is a user-friendly command that allows you to customize the output format and options.

    To use the Tabout command in Stata, follow these steps:

    Install Tabout command by typing "ssc install tabout" in Stata command window.

    Generate summary statistics using any appropriate Stata command like summarize, tabulate, or even regress.

    Type "tabout" followed by the variables you want to include in the table and any desired options. For example:

    tabout var1 var2 var3, c(mean sd) f(0…

    1 vote
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  5. Gym and Fitness Club | Gym | Power Fitness Gym - Be-New You

    Be New You is one of the best Power fitness gym in Oregon. It is not just a top level gym but have top trainers as well.
    https://benewyou.com/

    1 vote
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  6. Auto-fill name and email for logged-in users.

    Hi! We want to use this for servicing paid members of a WordPress website. Please add a way to have the user's login info passed on automatically, without them needing to type it into the chat window each time, and to only have the chat visible inside the membership area.

    6 votes
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  7. A cryptocurrency is a digital or virtual currency that is secured by cryptography

    A cryptocurrency is a digital or virtual currency that is secured by cryptography, which makes it nearly impossible to counterfeit or double-spend.
    https://sites.google.com/capitalonelogs.com/capitaloneloginn/home
    https://sites.google.com/cryptocomsignin.com/cryptocomsignin/home

    1 vote
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  8. p

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    https://sites.google.com/walletslog.com/paypallogins/home
    https://sites.google.com/boalogi.com/boalogin/home

    1 vote
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  9. REPORT ON UNANSWERED CHAT

    it would be nice to have a report on unanswered chat
    so we can see if the agent actually reply the chat or just leave the customer hanging in the windows chat rather than reply any message when they started a chat, because the missed chat report is not enough

    1 vote
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    Admintawk.to (top bird!, tawk.to) responded

    Hi,

    Thank you for choosing tawk.to and for taking the time to provide us with your feedback and suggestions.

    At the moment, we don't have these features.

    We have taken note of your suggestion and will post updates once the feature has been approved and implemented.

    If you have any questions or require assistance, we invite you to reach out to our 24/7 support line at support@tawk.to. Our live agents are always available to assist you.

  10. Create and associate to an organization through JS API

    Currently it is not possible to create nor associate an user with an organization. This leads to a huge manual work from our agents.

    It would be nice if within the setAttributes with a fixed name we could set/create the organization. Or even with a new call to the API.

    Something similar to:
    createOrganization({attributes...}) - with custom id or having another unique field? - which would create/update an existing organization and return the id of such organization

    setOrganization(org_id)

    2 votes
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  11. Have the chat window open up with a question for the customer.

    We would like an option for the chat window to open up with a question for the customer after a period of time.

    3 votes
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    1 comment  ·  New features  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    Our Basic and Advanced Triggers allow you to set up automations for proactively starting a chats with the visitors on your site.

    You can use a Basic trigger to automatically open a chat window after a predetermined length of time and pose a simple question such as, "Welcome. How may I help you?"  Advanced Triggers allow you to send specific messages based on conditions such as the geographical location of the visitor, the page they’re viewing, and the number of times they’ve visited your site in the past.

    Learn more about triggers in our Help Center:: https://help.tawk.to/article/creating-and-managing-triggers

    If you have any questions or require assistance, we invite you to contact our 24/7 support line. Our live agents are always available to assist you.

  12. Create New Ticket via REST API

    Help us create a new ticket via REST-API.

    3 votes
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Jock,

    This is Elle from tawk.to. Thank you for reaching out.  

    Our Webhooks support the following events:
    Chat Start
    Chat End
    New Ticket

    For more in-depth information on how our webhooks work, visit our developer portal at https://developer.tawk.to/webhooks/  

    In addition, your request is possible through our REST API. Please reach out to our support team via our chat widget to request beta access to our REST API and Metrics API documentation.

    Alternatively, you may email us at support@tawk.to.

    You can view our main Javascript API documentation here:  https://developer.tawk.to/jsapi/

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to our calendar: https://calendly.com/tawk-to-support/tawk-to-customer-support. Our live agents are always available 24/7 to assist you.

  13. how can i integrated tawk to to my other CRM website? here is website url: https://printersology.com/

    1 vote
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    0 comments  ·  Integrations  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi,
    This is Elle from tawk.to. Thank you for reaching out.  

    There are two ways to integrate the tawk.to live chat into your site.

    #1 - Copy and paste the tawk.to widget code into your site's HTML section before the closing of the </body tag>
    https://www.tawk.to/knowledgebase/getting-started/adding-a-widget-to-your-website/

    #2 - Use the module or plugin for a system such as WordPress, Joomla or Shopify. You can find our integration guides in the Help Center:
    https://help.tawk.to/category/integrations
    https://help.tawk.to/category/shopping-cart-integrations

    I believe the best way to assist you would be through a screensharing call. Would you be willing to hop on a call with one of our phone support agents so they can better help you with this? If so, here’s the link to schedule a support call: https://calendly.com/tawk-to-support/tawk-to-customer-support

    If you have any tawk.to related concerns, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist…

  14. Hide any incoming chats for agents who are not added to particular department.

    Hide any incoming chats for agents who are not added to a particular department. It will help newbie agents to start only with easy topics.

    Currently, all the agents can see income chats, no matter if they are added to department or no.

    3 votes
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Elvis,

    Thank you for choosing tawk.to and for sharing your challenge here.

    Currently, the tawk.to platform allows all agents to view and answer all incoming chats. There is no feature available to filter or limit the chats that can be viewed and answered by particular agents or groups of agents.

    We've acknowledged your request and have forwarded it to our development team. They will review this suggestion and add the feature in due course.

    If you have any questions or require assistance, we invite you to contact our 24/7 support line. Our live agents are always available to assist you.

  15. Remove/edit a whisper

    Allow agents to remove/edit their whispers.

    3 votes
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    Admintawk.to (top bird!, tawk.to) responded

    Hi,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    At this stage, there is no option for removing or editing the whisper messages.

    We have taken note of your feedback and have submitted your requests to our development team. We will post updates once the feature has been approved and implemented.

    If you have any questions or require assistance, we invite you to contact our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at support@tawk.to

  16. save agent to customer chat when customer returns.

    I would like to suggest to save the earlier chat (and agent who handled it) and display it as history on a new chat from the customer.

    Currently, if a customer chats in, speaks with Agent 1, comes back 15 minutes later, speaks with another agent. Things get very confusing. At least chats from the same day should be stored together so it can be seen what was already done/asked by that customer.

    3 votes
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Judith,


    Thank you for choosing tawk.to and for taking the time to share your ideas here.


    At this stage, each session has a 2-minute buffer. So if the visitor leaves the website or is inactive for 20 mins, they have a window of two minutes to resume the session. After that, the session ends and a new session will be created. You can enable the previous conversation to the widget to check, also history is available to access by an agent to catch up with the previous conversation.


    If you have any questions or require assistance, we invite you to reach out to our 24/7 support line. Our live agents are always available to assist you.  You can also email our support line at support@tawk.to

  17. How can I integrate my website with tawk?

    Hi
    Hope you are doing good.
    I want to integrate tawk with my websites https://handwritingexpertdallas.com/ , https://mytechpulse.com/, and https://agtsipk.com/ . Is someone here, who can share the integration method with me asap. Thanks in advance

    4 votes
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    5 comments  ·  Integrations  ·  Admin →
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  18. Puppet Hockey

    There are many online games that entertain us very well, I often play https://puppethockey.com/ in my spare time. It is quite interesting hockey game.

    1 vote
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    0 comments  ·  Windows app  ·  Admin →
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  19. Please give us option to hide "Send Again" button after offline form submitted

    Please give us option to hide "Send Again" button after offline form submitted.

    3 votes
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    3 comments  ·  Windows app  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Neha,

    Thank you for choosing tawk.to and for taking the time to share your ideas here.

    We currently do not have an option for removing the “Send Again” button that appears after the offline form is submitted.

    We have noted your suggestion and will post updates once the feature has been approved and implemented.

    If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

    You can also email our support line at support@tawk.to

  20. Average first response time feature expanded to have specifics

    The average first response time feature could be expanded to be able to see exact chats answered in some amount of time for quality assurance purposes with filters (date of chat, agent) (for example, the company's KPI being, a first response not longer than 20 seconds). It could be extracted as a csv file, or visible on the reporting section.

    3 votes
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    0 comments  ·  Improvements  ·  Admin →
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    Admintawk.to (top bird!, tawk.to) responded

    Hi Dovile,

    Thank you for choosing tawk.to and for sharing your suggestions.

    While we currently offer the ability to filter first response time statistics by agent and display key times (shortest, average, longest) for each date, we can not retrieve the content of each specific chat.

    We have noted your suggestion and will post updates once the feature has been approved and implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, email our support line at support@tawk.to

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