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386 results found

  1. Make it easier to comply with EU cookie law

    It would be great to make it easier for customers in the EU to comply with the EU cookie law as I was told at the moment I would need to install a separate application to my site and add a cookie policy to make it comply.

    12 votes
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    4 comments  ·  Admin →
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  2. automatic offline message to uservoice contact support?

    it will be great if an offline message automatic coming to uservoice ticket support, i hope soon available not only on uservoice.

    3 votes
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    0 comments  ·  Admin →
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  3. Cross-Site User Tracking, Without Creating New Session

    The scenario is such that there is a main site (site.com) and a blog/portal/other such as blog.site.com portal.site.com clients.site.com. As the user traverses each a new session is created. It would be most helpful that the system be smart enough to know that the person is one in the same.

    Possible?

    6 votes
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    0 comments  ·  Admin →
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  4. Bug

    If a visitor is banned, and the visitor remove all browser information (cookies, history etc.), the visitor is not banned anymore. Please fix it, thanks.
    Regards,

    Noah Ydreskog
    iOSlikeiPad

    0 votes
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    declined  ·  Admintawk.to (top bird!, tawk.to) responded

    This isn’t a bug – as there are two types of Ban.

    1. Ban the user by Cookie/Session, which as you have described if they delete their cookie or go incognito, then yes, they will be able to initiate a chat again.

    or

    2. Ban user by IP, which means that they would need to completely refresh their IP from their ISP in order to become unbanned.

    We do not default ban by IP, as a visitor may be connecting from a network. Eg: A workplace with hundreds of people connecting from the same IP, so be very careful when banning a specific IP address.

  5. Forbid usernames

    I would like to have a option to forbid use some nicknames. The best example that visitor is taking agent/admin nickname.

    Image: https://imagizer.imageshack.us/v2/1357x773q90/703/2y7c.jpg

    6 votes
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    declined  ·  0 comments  ·  Admin →
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  6. Have some API so that users could use Pidgin or Adium with tawk.to

    Skype used to have an API. It's now removed , so look how many users left it !!! With tawk having an API , users can use tawk from Pidgin or Adium or any other chat app , so that saves the energy needed for you to create a desktop app :)

    20 votes
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