386 results found
Hi there dear tawker,
You just need to add a banner that says that you are collecting cookie information. See more information here: https://www.cookielaw.org/the-cookie-law/
Hope this helps!
it will be great if an offline message automatic coming to uservoice ticket support, i hope soon available not only on uservoice.3 votes
Hi there Syarif,
Thank you for the idea but currently we are not planning on such functionality.
The scenario is such that there is a main site (site.com) and a blog/portal/other such as blog.site.com portal.site.com clients.site.com. As the user traverses each a new session is created. It would be most helpful that the system be smart enough to know that the person is one in the same.
Hi there Matt,
You can use Google Analytics for very accurate Visitor tracking.
Hope this helps!
If a visitor is banned, and the visitor remove all browser information (cookies, history etc.), the visitor is not banned anymore. Please fix it, thanks.
This isn’t a bug – as there are two types of Ban.
1. Ban the user by Cookie/Session, which as you have described if they delete their cookie or go incognito, then yes, they will be able to initiate a chat again.
2. Ban user by IP, which means that they would need to completely refresh their IP from their ISP in order to become unbanned.
We do not default ban by IP, as a visitor may be connecting from a network. Eg: A workplace with hundreds of people connecting from the same IP, so be very careful when banning a specific IP address.
I would like to have a option to forbid use some nicknames. The best example that visitor is taking agent/admin nickname.6 votes
Skype used to have an API. It's now removed , so look how many users left it !!! With tawk having an API , users can use tawk from Pidgin or Adium or any other chat app , so that saves the energy needed for you to create a desktop app :)20 votes
We are bettering our mobile apps for this issue. Skype, Gtalk etc have all abandoned this option, we will not be supporting XMPP.
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