This gives you a great opportunity to prevent abandonment and convert any high-value prospects.
It could be a full concierge service to guide customers through the checkout process and help them make the right choices. It could be a simple offer of help. Either way, using live chat triggers to engage your high-value leads helps you build relationships and convert more visitors into paying customers.1 vote
I would like a way by sound or popup notification to know when other webchat tech has changed status from online to invisible as an example if we are 2 techs working at same time. This is one of the reasons why I do not like your competitor ZOPIM as they do not have this feature which I would like implemented for our companies.1 vote
Kindly make the chat with a 1 vistor in a single click box, whatever the conversation is to be shown from start till the end in a single box
Kindly make the chat with a 1 visitor in a single click box, whatever the conversation is to be shown from start till the end in a single box1 vote
It would be nice if we can have unlimited triggers or minimum 100 triggers, no matters if we need to pay any additional fee for that1 vote
when trigger pop up, pre chat form should be there. Thanks1 vote
When using Safari on iPhone 7, when you tap inside the input box to type a message the cursor element is not inline with the text. It also scrolls if you try and move it.1 vote
allow developers to make the embedded chat box full screen, say if one page was dedicated only to the chat
I would like to dedicate one page on my site to only chat - kind of like having a chat web app, so I would like to option to make the chat box full screen with the embedded option.1 vote
We should be able to make the Agent Bubble a larger picture so people can see who they are chatting with better. Probably a simple fix1 vote
I'd would be nice that you could set when you want the widget to start appearing.1 vote
provide an export feature for reporting and create a summary report showing department/agent detail.1 vote
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I would like to remove the image sent to the widget on the front and back.1 vote
would like that tawk can includ the facilities to generate a report of the causes the customers select to beging the chat. I have type of causes you can select to star a chat, but I can't get a report of what kind of causes my operators receive.1 vote
please do add feature to integrate into mobile apps1 vote
Add the capability to give a property its own ring/notification.We have 300 properties.We would like one to have its own ring to identify it
We have 300 properties. If we could assign certain groups or properties their own ring, it would make it easier to identify the client.1 vote
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If possible it would be a nice option if we could hide the header buttons when mobile (back button and menu button).1 vote
Desktop bubble widget is not working.
When I select bubble widget for desktop, it doesn't show up on the website. Can you resolve this issue?
Thanks in advance.1 vote
I inserted a knowledge base URL in section KB of your chat system, i see that i can only copy/paste it why i can't insert it automatically
I inserted a knowledge base URL in section KB of your chat system, i see that i can only copy/paste it
why i can't insert it automatically in chat answer to clients ? agents don't need this, end users need it !
we have too many articles, we can't all codify with shortcuts, we need to be able to browse our KB too
Also, i need to insert all links automatically from my KB of my website, chatstack can do this with WHMCS integration1 vote
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