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Have the avaibility to change GMT timezone for chat transcript email

When we receive email notification after a chat, the time is GMT+0. It will be great to setup the widget with the right GMT time to send transcript with the good time zone.

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Francis shared this idea  ·   ·  Report…  ·  Admin →
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under review  ·  Admintawk.to (top bird!, tawk.to) responded  · 

To All Our Valued Users, Thank you for choosing tawk.to and for sharing your challenge here. Our chat transcript email is currently set to display the GMT 0 timezone. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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  • Anonymous commented  ·   ·  Report

    +1 need to be change it, because the customer will see the time is incorrect

  • Kyle commented  ·   ·  Report

    +3 Please allow us to choose Timezone for the time stamp in Mail Notification emails. By default, the timezone of mail notifications should match the Timezone we selected in Widget Scheduler; not default of GMT+0.

  • M21C commented  ·   ·  Report

    please give an option to manage GMT for offline messages.

  • DNSnetworks Team commented  ·   ·  Report

    Let's get this change done, guys. Chat transcripts should reflect time setup in property...but that feature doesn't exist.

  • Aang commented  ·   ·  Report

    Please send chat transcript in our time-zone, not in GMT+0.

  • Anonymous commented  ·   ·  Report

    How to change the timezone to GMT + 5.5

  • Mandy Roux commented  ·   ·  Report

    Hello, please can you let us know when this can be done. It causes huge issues for us.

  • Anonymous commented  ·   ·  Report

    Why would this not be implemented after 6 years? It is such a simple thing to fix...

  • Admintawk.to (top bird!, tawk.to) commented  ·   ·  Report

    Hi, Marcus!
    The timestamps in the tickets/chats should be correct. If not, please write to support@tawk.to
    This request is for changing time when transcript are sent, not for messages inside of a chat.

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