auto reply when offline
auto reply when offline
4
votes
Anonymous
shared this idea
Hi there dear tawkers,
The reply feature would be confusing. Better to leave information with offline form.
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Frank
commented
i think that sending an auto reply to the user that sent the offline message is a nice follow up that you received the message. for example, when a user submits an offline message they should receive an email that tells them "thank you for your message and we will respond back to you shortly".