Integrate with RepairShopr for Automatic Ticket Creation
I see there is already an internal ticket system. I would love to see integration with other platforms for ticketing. We use RepairShopr for handling our tickets. They have an open API, they also have a fantastic development team, and are always looking to work with other companies to integrate services into their product.
This could be a 2-way integration. Create tickets in RepairShopr from the Tawk dashboard (with the chat log attached).
Chat directly from RepairShopr, and create tickets from there.
I will also make the suggestion to RepairShopr, maybe we can start that conversation.
You have a great product here, keep up the great work!
Hi there Wayne,
Thank you for the idea but currently we have no plans to integrate ticketing with other platforms.
Hope this answer helps.
Do you still not have any plans to integrate, Im a RepairShopr user. Thanks
Paco Lebron commented
This would be very helpful for small business IT firms and shops