SMS alert if chat goes unanswered for X amount of time.
Would be a great feature if we could get a SMS feature that would alert selected admins when a started chat isn't answered in "X" amount of time.
26
votes
Brad
shared this idea
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AnthonyV commented
- Also email alert as many of us can forward our email to text messages.
- Also option to alert immediately because we might be away from our desk but carry our phones.