Hi team in pre-chat form some customers type only 9 digit so i cant receive proper mobile number this make us to not reachable at customer l
Hi team in pre-chat form some customers type only 9 digit so i cant receive proper mobile number this make us to not reachable at customer l
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Riyas
shared this idea
Hey Riyas,
The problem with sensitive information like email or phone number, is that you can make all the validations in the world but if the Visitor does not want to provide their exact and accurate details, there is no way for us to force them to do it.
Hope this answers your request.