Just like endChat JavaScript API, Can we please initiate the chat using JavaScript and at the same time passing an initial text (automatically).

Say the api can be: Tawk_API.startChat(initialText);

Reason why I am asking for the same: we are planning to use one automated chat (AI based) where some of the simple questions can be answered automatically. But if the AI based chat finds that the answer is not available in it's knowledge base, then it should pass the handle to human agent. Here where I am planning to use tawk.

So, here 2 important points are there. The chat should be handled over to tawk agent automatically (when AI based chat send the signal that it cannot answer the question). So, I am asking for JavaScript api (Tawk_API.startChat). But at the same time, the earlier conversation also needs to get passed to tawk chat agent, such that the visitor does not repeat the same things to the agent and agent gets the prior conversation already. So, I am requesting an initial message as parameter, where I can pass an initial message to the agent (via script).

Or if you guys suggest me any alternative in tawk, that also I can explore.