Let only the administrator see what everybody is chatting, not the entire sales team.
I have just started using tawk.to in one of my client's website. Although I have just noticed that my whole sales team sees what everybody is chatting. It would be perfect if only the administrator saw other people's conversation. Would that be possible? Thank you.
85
votes
Savio
shared this idea
3 comments
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[Deleted User]
commented
Put that as a option please, so the admin can set when or when not agents can see each others chat, because there's cases when being able to see each others chat are very helpfull and necessary.
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Enderson
commented
This would be very useful feature to admin control. And restrict chat between agents too.
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Filip
commented
I agree, this would be great feature. We have volunteer agents and sometimes they are sneaking on each other's conversation. This brings some problems in relations.