Number of monitoring people is incorrect
Number of monitoring people (in parentheses after monitoring text) is incorrect in browser dashboard.
In shows 6 people but when i click on monitoring, there is only one.
I have no filter, also I am online so idk...
Dusan
shared this idea
Hey tawker,
If you experience any problems with the dashboard, please contact our support team via https://www.tawk.to/ with screenshots. They will be able to help you understand where that issue resides from.
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Alicia Soret
commented
We have this as well. shows 233, but only 21.
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Dani
commented
This problem still exists 31-10-2019.
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Alex
commented
Same problem have over 259+ but when i click it i have around 20+
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Luis
commented
I still have this problem 20.04.2019
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Robert Blackwell
commented
My dashboard right now shows about 20+ live visitors, but when I click monitoring, it's much less. Why the discrepency? I am also not filtering anything.
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CRD
commented
I just spoke with tawk live chat support and they are aware of the issue and working on it.