Mobile and Desktop widget independent positioning
It was nice if it were possible for example to have the chat widget in the bottom on the desktop, and for example on the right side on the mobile
Pedro Pereira
shared this idea
92 comments
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Anonymous
commented
Please make this happen...
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Sebastian
commented
Would also like that feature, and better yet, exact px positions for each case...
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Anonymous
commented
How was the release in 2017?
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Anonymous
commented
We need more freedom for positioning on mobile. Now it's limiting our development because it's blocking functionality we intend to develop.
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Tara
commented
Would love to see this update as well. Need to have the mobile widget in a different spot than desktop.
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Marc
commented
Why no updates on this really imortent issue? At the moment it can be a bad user experience.
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Goldie
commented
Very Important!
Any updates?
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giraffe
commented
please make option for adding the chat to phone different than desktop, i want to make my chat on right side ONLY on desktop, but left side on phone please...
thx
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Anonymous
commented
Still no mobile placement. very dissapointing, we cannot use this on mobile.
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Matteo
commented
This is the biggest limitation in Tawk-to
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Murat
commented
Add a settings where i could change direction for destktop widget and also for mobile widget. For exapmple i would like to have a desktop widget in right corner and mobile widget on left corner.
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Iwona
commented
Add a settings where i could change direction for destktop widget and also for mobile widget. For exapmple i would like to have a desktop widget in right corner and mobile widget on left corner.
Cheers
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Anonymous
commented
Allow widget to be placed in different locations on desktop vs mobile. User should be allow to set the widget in 1 location on desktop ie. right bottom corner and a different location on mobile ie. top left corner. This is a big problem because the widget is conflict with other widgets on the mobile.
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Chris
commented
Seems pending from last year
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Anonymous
commented
When the mobile terminal displays the chat button, it blocks some content.
Resolution: When selecting image positioning, you can increase the offset value up and down. -
Katelyn
commented
Admin said this was possible over a year ago, but this is an issue we are having now and the tawk.to chat agent said it was not an option to have the widget located in one place on the desktop but in a separate place on the mobile.
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Anonymous
commented
The behavior of the Desktop and Mobile widget should have some independence do to real-estate limitations on mobile. The desktop widget should be-able to be set "Center left/right" without affecting the position of the mobile widget "Bottom left/right". The mobile widget should also be able to be hidden.
Thanks -
Dayle Senior
commented
X and Y positioning of the widget, and allow separate positioning for mobile as to desktop allowing the user to choose the perfect positioning for their site.
Reason: My company currently has a desktop widget which works perfectly. However our mobiles theme has 3 widgets at the bottom of the screen (Account, Search, Cart) which the tawk chat widget overlays directly over the Cart widget - NOT GOOD!
I was told by two tawk agents that I can move my widget elsewhere such as in the middle of the screen left aligned...but this would be applied to the desktop's widget - ALSO NOT GOOD!So, we had to result in not using tawk chat on mobile devices! In my opinion, the tawk chat looks odd when in the center and aligned left, and also looks odd anywhere at the top as it laps over vital site information. The bottom left corner people never look.
So users NEED an option to place it in a specific place.
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Zakaria Ahmed Zahid commented
If use setup Position "Center Right" for desktop then also possible to change mobile Position.
Ex: Desktop should be shown "Center Right" and Mobile Should be shown "Bottom Right" -
John Farouk
commented
good