Mobile and Desktop widget independent positioning
It was nice if it were possible for example to have the chat widget in the bottom on the desktop, and for example on the right side on the mobile
Pedro Pereira
shared this idea
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your ideas with us.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
You can now enjoy the chat widget’s new look and features. This includes the Mobile Widget.
You can now set the position of the chat widget on a mobile device.
Follow these steps to change the appearance of the chat widget:
1. Click the Administration cog in the lower-left corner of your dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
99 comments
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John Abdel Sayed
commented
At least allow for custom inline CSS pls!
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Admintawk.to
(top bird!, tawk.to)
commented
Hi Pedro,
Thank you for choosing tawk.to and for sharing your question here.
Currently, we don’t have a feature allowing you to choose separate positions for the widget on desktop and mobile.
Both desktop and mobile will have the same position on your website.
We have taken note of your suggestion and will post updates once the feature has been approved and implemented.
To learn more about Changing the appearance of the chat widget: https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar — https://calendly.com/siennarubio/30min; I'd be happy to help!
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shawn
commented
I'm on-board with this as well. Let's make this happen please!
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Adam
commented
100%. Such a simple change that is so necessary
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Anonymous
commented
One of the major reasons businesses fail or don't flourish like they want is because they don't listen to the needs of the customers..
Folks who have fixed items at the bottom of page for things like an add to cart button and info about the product that appears on scroll and stays fixed at the bottom of page, the Tawk app is in the way!
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Anonymous
commented
and fine tuning please - our chat widget covers the menu bars and it gives an unprofessional look to our website.
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Anonymous
commented
Yes please make this happen.
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Anonymous
commented
Please make this happen...
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Sebastian
commented
Would also like that feature, and better yet, exact px positions for each case...
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Anonymous
commented
How was the release in 2017?
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Anonymous
commented
We need more freedom for positioning on mobile. Now it's limiting our development because it's blocking functionality we intend to develop.
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Tara
commented
Would love to see this update as well. Need to have the mobile widget in a different spot than desktop.
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Marc
commented
Why no updates on this really imortent issue? At the moment it can be a bad user experience.
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Goldie
commented
Very Important!
Any updates?
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giraffe
commented
please make option for adding the chat to phone different than desktop, i want to make my chat on right side ONLY on desktop, but left side on phone please...
thx
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Anonymous
commented
Still no mobile placement. very dissapointing, we cannot use this on mobile.
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Matteo
commented
This is the biggest limitation in Tawk-to
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Murat
commented
Add a settings where i could change direction for destktop widget and also for mobile widget. For exapmple i would like to have a desktop widget in right corner and mobile widget on left corner.
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Iwona
commented
Add a settings where i could change direction for destktop widget and also for mobile widget. For exapmple i would like to have a desktop widget in right corner and mobile widget on left corner.
Cheers
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Anonymous
commented
Allow widget to be placed in different locations on desktop vs mobile. User should be allow to set the widget in 1 location on desktop ie. right bottom corner and a different location on mobile ie. top left corner. This is a big problem because the widget is conflict with other widgets on the mobile.