Please add a signature feature that we can set for all out-going tickets
Please add a signature feature that we can set for all out-going tickets. Retyping an email signature for every ticket can become redundant and time consuming.
To All Our Valued Users, This is Sienna from tawk.to. Thank you for reaching out. Our Remove Branding Add-on includes customization of the footer in support emails and tickets. However, it does not yet include a feature for adding an email signature. Your request has been acknowledged and updates will be posted once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
It would be better if the agent signature doesn't appear at the email sent through tickets ,so that the name of creator doesn't appear
you can write the alias name instead