Artificial Intelligence Bot
Have the ability to have Tawk ask questions (what would you like to do, talk to sales or support) and automatically route those people to the right departments or people. This will keep your salespeople selling and your support people helping without wasting time to transfer them to the right people.
To All Our Valued Users, Thank you for choosing tawk.to and for reaching out. Automation and agent allocation is currently on the development roadmap. Our engineers are working on it and updates will be posted once it has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Can this AI bot be integrated with a website running on WP ( e.g: https://mehndidesign.io/ )?
Is there a plugin or some server side code available to do this if it is yes?
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Sam TECH commented
When can we expect this? Do you have a date?
This is desperately needed. So many chat bots now have a gateway type intro msg where users can interact, get answers to common questions. The good ones plug into customers data as well to retrieve details on orders etc. If tawk could do this I think just about every other chat bot will go under!
Admintawk.to (top bird!, tawk.to) commented
Thank you for choosing tawk.to and for reaching out.
Automation and agent allocation is currently on the development roadmap.
Our engineers are working on it and updates will be posted once it has been implemented.
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar - https://calendly.com/siennarubio/30min; I'd be happy to help!
I don’t understand how this isn’t a feature yet, since it was requested years ago and just about every other chat app has it!
I would gladly pay a monthly fee for it.
this must be implemented! In 2020 there's no way this is not a feature already.
Hi Team, is there anyway tawk to can integrate with google Dialogflow?
chatbot func is a must for any chat app today.
check this out https://collect.chat
they provide very good chatbot func.
just use the same workflow and add it to your app.
capt howdy commented
if tawk to can integrate with dialogflow from google chat bot its sould be marvelous
Priya Malhotra commented
There should be a register button on top of the site for the new customers and experts who wants to take services. Furthermore, there should be a chat option and a robot who will help explain the site properly to the newbies. The robot should answer the asked questions in the chat.
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