Use visitor information as placeholders in HTTPS urls in custom Tabs
We would like to be able to use placeholders in the https urls used for custom tabs.
If this were possible, we could use as url:
http://my-crm-custom-endpoint/user?email={{visitor_email}}
So i would be able to display relevant information about this particular user in the custom Tab.
Thanks a lot!!
Admintawk.to
(top bird!, tawk.to)
responded
Hi, Thank you for choosing tawk.to and for sharing your ideas with us. Our JavaScript API documentation provides a flexible set of methods that may work for your web projects. You can check our JavaScript documentation here:https://developer.tawk.to/jsapi/. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Michael
commented
Such a huge thing that would be very beneficial to save our agents time.
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Suyog Richa
commented
Please do this
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Anonymous
commented
Or just send all attributes as POST data. This would make tawk a dynamic environment. At the moment, data is a one way street
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AnthonyV commented
This idea needs many more votes because it would be a really simple and quick way to setup a CRM integration...
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Exactly describes what I need. Would allow me to pull that customer's current license and usage information so that I can give them the service they need and also alert them if their service agreement is nearing its end.