Integrate Facebook Messenger, Whatsapp, Telegram and more
This will allow us to respond not only messages coming from the live chat but also from our facebook pages. Being able to answer e-mails and other chat services such as telegram would also be great! This will save us a ton of time because it allows us to manage all our visitor's messages coming from many different sources in a single place.

To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Santiago Brito commented
Please do it!
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Anonymous commented
Please integrate!!!
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Andy Dentone commented
Facebook & Telegram please!!
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Dey commented
please add telegram
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Yousaf commented
how can i get it
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sergio commented
we need this please !!!
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Sascha Homm commented
would be awesome! please add it.
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Anonymous commented
Many providers now come with messenger and chatbots and TAWK is lagging in it. PLEASE add these features
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Gerente commented
Please add this
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Francisco commented
The support team says they are working on an integration. I want to implement it in https://dialectica.com.mx
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Farshad commented
that would be awesome!
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Anonymous commented
Exactly this idea also came upto my mind.
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Joseph Valenti commented
Any new news? Getting pressure from customers to support Whatsapp in particular, but Messenger as well.
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Anonymous commented
Any news on this, so important
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IgorAyres commented
more then 18 months ago.... that's very necessary integration!
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Anonymous commented
PLEASE PLEASE PLEASE GET THIS DONE! :)
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Mbekezeli Mhlanga commented
Can you guys give us more permissions to work with on your API? We tried doing this ourselves but your current API allows us to post events types only and we want to be able to have a 2-way chat on it. Can you please kindly provide access so we can do this ourselves and maybe help you do yours faster?
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Anonymous commented
I recently switched from Tawk to Callbell (www.callbell.eu) as most of our website traffic comes from mobile and we now manage customer communication only on WhatsApp and Messenger.
I am afraid Tawk will take too long to build an integration with new messaging apps so I decided to switch to Callbell a couple of months ago.
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Anonymous commented
Twilio API would be amazing.
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IFormers commented
Jivo Chat apparently does it since Tawk isn't responding.