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Integrate Facebook Messenger, Whatsapp, Telegram and more

This will allow us to respond not only messages coming from the live chat but also from our facebook pages. Being able to answer e-mails and other chat services such as telegram would also be great! This will save us a ton of time because it allows us to manage all our visitor's messages coming from many different sources in a single place.

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Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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planned  ·  Admintawk.to (top bird!, tawk.to) responded  · 

To All Our Valued Users,

Thank you for choosing tawk.to and for sharing your suggestions here.

We took note of your feedback and integrations with 3rd party apps are currently underworks.

Rest assured that our engineers are looking into it and we will update you as soon as it is implemented.

Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!

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  • Anonymous commented  ·   ·  Flag as inappropriate

    yes its will be nice if tawk can integrate with facebook chats, other chats apps already do that.

  • Anonymous commented  ·   ·  Flag as inappropriate

    can you add a feature that it can be integrated to facebook messenger so that we can access just one. website and facebook page

  • Marc commented  ·   ·  Flag as inappropriate

    the ability to generate a support ticket automatically via a social media post, message or interaction (via at least Facebook and Twitter) would be ideal.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Greatly looking forward to this feature. Many of my customers chat through facebook and would be great if this feature can combine both web chat and facebook chat in 1 dashboard

  • Hai commented  ·   ·  Flag as inappropriate

    I want this fearture, too. It would be great to have this on tawk.to soon.

  • Bamsi commented  ·   ·  Flag as inappropriate

    Chatting over Whatsapp with Customers is one of the best ways because over 80% of Mobilephone users are using it. Agent should be able to set own number. Many different Websites offer already support for Whatsapp chat but nobody would like to use 2 or more Systems to communicate with Customers.

    After talk with William I hope this will not be declined and the Team will accept this idea.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Why dont integrate facebook, google+, twitter, snapchat and other major social media with The messaging tool? Like someone sends a comment or a pm on fb, u can turn it into a message and reply. Same goes to tweets :)

  • Anonymous commented  ·   ·  Flag as inappropriate

    https://allinone.im/ i would like to have tawk.to chat on this google chrome app. it would help me a lot. just a suggestion to you. My clients come from whatsapp, skype, messenger and tawk.to. Im using the app for whatsapp, messenger and skype and would love to have tawk.to there to. Maybe you could talk to the app developers and add tawk.to

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