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Integrate Facebook Messenger, Whatsapp, Telegram and more

This will allow us to respond not only messages coming from the live chat but also from our facebook pages. Being able to answer e-mails and other chat services such as telegram would also be great! This will save us a ton of time because it allows us to manage all our visitor's messages coming from many different sources in a single place.

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Anonymous shared this idea  ·   ·  Report…  ·  Admin →
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planned  ·  Admintawk.to (top bird!, tawk.to) responded  · 

To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions here. We took note of your feedback and integrations with 3rd party apps are currently underworks. Rest assured that our engineers are looking into it and we will update you as soon as it is implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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  • Nielson commented  ·   ·  Report

    We realy need this!!! and we pay (Take my money!) CEO of tawk to, be smart ! do IT! You can use
    https://www.twilio.com to make integration.

  • Jesus de la Garza commented  ·   ·  Report

    I honestly think whatsapp and facebook messenger integration are a must have. I hope you can work on this. Thank you!

  • hassan commented  ·   ·  Report

    Hi Tawk,

    Please we heard about new app that FB pushed name crisp this app allow the customer to do integration with (messenger, Twitter, instagram etc.) so why you are too late to do the same although you are the first of who do this business

  • Anonymous commented  ·   ·  Report

    Integration with whatsapp, facebook. Even if it is a paid resource

  • Iggs commented  ·   ·  Report

    This is very key. I suggest this be prioritised.

  • GoGeek commented  ·   ·  Report

    I'd very much like to see this feature added!

  • Anibal commented  ·   ·  Report

    i have to delete tawk to install whatsapp butonn :(

  • Anonymous commented  ·   ·  Report

    Capture facebook ID of the user engaging and offer the ability to reply to them in facebook chat. Saw this on another chat system.

  • Jeswin Joseph commented  ·   ·  Report

    Livechat and HappyFox both have this feature. This way all the ticketing for facebook messages as well as from website can be consolidated under Tawk system

  • Hammad commented  ·   ·  Report

    When should we expect this integration in Tawk.to? Do we have any tentative timeline? :)
    I have been using an Omni Channel and paying them a lot for using non-voice communication channel like chat, social media, ticketing etc.
    Therefore, we would definitely move to tawk.to from existing Omni Channel Solution, if Tawk.to can provide us Social Media Integration.

    Thank you Tawk.

  • Anonymous commented  ·   ·  Report

    facebook bussines page messenger integrate to tawk.to will be great future.

  • Anonymous commented  ·   ·  Report

    That would be amazing, since most of our customers definitely use WhatsApp!

  • Soko commented  ·   ·  Report

    Any updates ???

  • Tom M commented  ·   ·  Report

    Seriously?? Plan it has paying plan, but plan-it !!! :) If you do so and with other social media, you just have THE perfect pro chat tool!

  • Anonymous commented  ·   ·  Report

    yes its will be nice if tawk can integrate with facebook chats, other chats apps already do that.

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