Export and Import custom Knowledgebase by Property/account via API
Property KB is client know-how and should be easily to export or import. It's annoying to build KB by copy/paste system. Even worse if it is needed approval of answers.
It would be really great to simplify this process and make building KB faster with less manually work.
Dare shared this idea
+1 for being able to import articles to knowledgebase
Victor Casajuana Mas commented
you need to be able to import knowledge to use this feature 100%. Using APIs, CSV, XML, Json or any type of format, but there is this possibility.