We need export data of customer and fields add to list
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your ideas with us.
You can export Contacts under the Messaging section.
Here’s the process of exporting the contacts:
1. Go to Messaging
2. Select the Property
3. Click on Contacts under the Property
4. Click the “download” icon on the top right side
You will receive an email to download a .csv file containing the name and email address of all your contacts.
Visit this link for more information: https://help.tawk.to/article/exporting-contacts
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
Agreed - this would be extremely elpful
Export the customer info (email, phone)
Would be really useful to have all my data exported on csv or spreadsheet files, for instance name, email because i can contact them later with email marketing campaigns.
I really need to be able to download an excel list of all contacts phone number. Please add to phone number datas on your data tables guys.Actually you should add all of the contact details on contact data table.We can't export all of them right now !!
Sakif Ahmed commented
Please provide the option to download all email address and phone number in an excel file.
I would like to be able to download all my contacts info into one excel file so I can manage these users and import them to my CRM or at least have them in one spreadsheet.
Vishnu Sj commented
yes,we need export option like exporting the Email,Name to an Excel sheet for Email marketing
please make subscribers emails can be export
I would like to be able to download an excel list of all contacts on my chat history. Their name, email address and phone number
hello can you add a feature to backup my contacts for further customer care services o.e name email and number
Can you please add the ability to export my contact list in excel or csv. So users can export their contact list in excel or csv.
Basically you have client's leaving their emails in your pre-chat form but now way to later convert them. Copy-pasting one by one is not comfortable and unrealistic on a big scale.
There should be a log with IP and referring source. This is extremely important for reporting.
I need an export functionality that only spools email address of all tickets and chat enagagements.
Log to be exported as well as user base with their data
Yes i would also like to have that option
It would be great if we can extract emails of all of our clients/visitors taken from Pre-Chat form. So that we can send collective email to them.
For example, considering me as an agent. If I had chat with 10 users today, can I send the list of information of users to my mail or save in my database.
Add a feature where i can export the data collected when a visitor is initiating a chat with an agent
how we can export the customer info like e-mail or contact number ?