Request the input Visitor Phone number
Please add phone number of the visitor at the right panel of agents chat screen (Visitor details) like this http://prnt.sc/f33gxh
TuyenHT
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
Hi!
Thank you for choosing tawk.to and for sharing your ideas with us.
Great news! Our CRM (Contacts) is already in the beta stage.
With tawk.to Contacts, you can manage all of your conversations and customer activity across multiple channels from the inside of your tawk.to Dashboard. And it’s 100% free!
✔ Add and manage contacts
✔ View conversations, customer interactions and points of contact
✔ Add and review notes
✔ Create and manage tickets
✔ Create and sort contacts with custom filters
✔ Group contacts into Segments
To register for testing the Beta release, visit this link: https://www.tawk.to/updates/crm-beta-release-contacts/
For our latest release, visit this link: https://www.tawk.to/category/updates/
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
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Anonymous
commented
yes this is very essential
and provide a button to call the number directly on mobile so you don't need to copy past the number -
Nellie.B Wright
commented
This is a very common feature in almost every ticketing and chat system out there
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Long Vu
commented
I like this idea. A rating of 1 to 10 will be perfect!