Direct Chat Link Variables
On a Direct Chat Link, allow embedded variables in the link so it pre-populates the 'Name' and 'Email Address' fields for example. This would be particularly useful for e-shots.


To All Our Valued Users,
Thank you for choosing tawk.to and for reaching out.
We currently don’t have a function for pre-populating variables in the Direct Chat Link. This includes the Pre-Chat Form.
This request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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Isaiah5 commented
Configure the portals in which links to ServiceNow records in Live Agent and Virtual Agent conversations are opened, including links in output cards and cards for Virtual Agent notifications and AI Search results.
https://www.onecognizant.one/ -
Βασίλης Κερασιώτης commented
Cmon!!! This is a MUST have!!!
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Chris Miles commented
We really need this as well.
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Kev commented
Would be very nice to have!
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Anonymous commented
is this function added?
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bryan commented
name=Fnam&email=bo@b.com - easy
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mahmoud abdelsame3 commented
why is this not added yet ?! this feature is very important to the hybrid app market as its the only way we can use your service actually ..
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Ajmal Muhammad P commented
It'll be very helpful to have this feature.
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Anonymous commented
We need it ASAP as well !!!! Please add
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Paul Read commented
Need this feature asap, as per https://tawk.uservoice.com/forums/228427-feedback/suggestions/19722415-an-ability-to-pre-fill-pre-chat-form-via-url-and-j