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An ability to pre-fill pre chat form via URL and JS

It would be nice if you add an ability to pre-fill pre chat form via both direct URL and JS widget.

Example, pre chat form has fields:
1) Department
2) Customer name
3) Customer ID in CRM

When using direct URL to start chat, we should be able to pass values for any of fields in the URL. The same is when we use JS widget.

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Ilya shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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