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An ability to pre-fill pre chat form via URL and JS

It would be nice if you add an ability to pre-fill pre chat form via both direct URL and JS widget.

Example, pre chat form has fields:
1) Department
2) Customer name
3) Customer ID in CRM

When using direct URL to start chat, we should be able to pass values for any of fields in the URL. The same is when we use JS widget.

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Ilya shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
Admintawk.to (top bird!, tawk.to) responded  · 

Hi,

Thank you for choosing tawk.to and for reaching out.

Our JavaScript API documentation provides a flexible set of methods that may work for your web projects.

You can check our JavaScript documentation here:https://developer.tawk.to/jsapi/.

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

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