I suggest you ...

← Feedback

An ability to pre-fill pre chat form via URL and JS

It would be nice if you add an ability to pre-fill pre chat form via both direct URL and JS widget.

Example, pre chat form has fields:
1) Department
2) Customer name
3) Customer ID in CRM

When using direct URL to start chat, we should be able to pass values for any of fields in the URL. The same is when we use JS widget.

34 votes
Vote
Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Ilya shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

3 comments

Sign in
(thinking…)
Sign in with: Facebook Google
Forgot password?
Create a password
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment

Feedback: New features

Categories

Feedback and Knowledge Base

(thinking…)