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Make the app run in the background longer and notify us

Enable the smartphone app to stay logged in in the background and give us notifications when a client starts a chat and also when the app session expires so that we can log back in. It would be nice if it stayed on at least a couple of hours, like 12. Thanks and keep up the good work!

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Simon shared this idea  ·   ·  Report…  ·  Admin →
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declined  ·  Admintawk.to (top bird!, tawk.to) responded  · 

Hi!
Android implemented restriction for background work of apps. So tawk.to app works 1 minute when minimized and goes to sleep after.
The session is still alive and you are still logged in and we send push-notifications for activity on your website: new chats, new visitor and agent messages, new visitor (disabled by default), video-, audio-calls (from addon).

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  • Admintawk.to (top bird!, tawk.to) commented  ·   ·  Report

    Hi, James!
    If app is not used for 7 days, the mobile session will be killed. You need to enter the app at least once in a week, to keep it alive.

  • James commented  ·   ·  Report

    I'm getting this too, logs me out within a week . iOS app

  • Anonymous commented  ·   ·  Report

    WHEN I USE ANDROID APP AFTER ABOUT 10 MINUTES OF STANDBY IT'S DISCONNECT
    I NEED IT WORKS ONLINE ALSO IN STANDBY. I WANT TO DECIDE MYSELF WHAN GOING OFFLINE OR DISCONNECT

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