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Enable users to change font type and size on the chat Widget

It would be cool to be able to change the font type and size on the chat Widget. Sometimes I want the widget to look smaller. I can change the size of the dimensions in the "Widget Appearance", but the "Minimized Height" can't be less than 40 at the moment.

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ChauDo shared this idea  ·   ·  Report…  ·  Admin →
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Admintawk.to (top bird!, tawk.to) responded  · 

To All Our Valued Users, Thank you for choosing tawk.to and for sharing your question here. The widget size can be modified if you choose to have the 'rectangular shape' as your chat widget. You can also change the message that appears on the minimized chat widget in the Widget Content settings and even modify how sharp the edges appear. Font and other size features of the chat widget have already been submitted to our engineers. Your request is acknowledged and updates will be posted once the feature has been implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!

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  • Đóm Studio commented  ·   ·  Report

    Thanks for the great suggestion. I think the default font should be Roboto. The font Lato did not support a few languages Characters. You can check my site here to see some fallback when displaying Vietnamese texts.
    https://www.domstudio.vn

  • Dorothy Baby commented  ·   ·  Report

    https://yofonts.com/ is a site that provides free fonts for windows, mac ... you can find your favorite fonts and the installation is very simple.

  • Rob Woodgate commented  ·   ·  Report

    The current widget downloads (at least) two Google web fonts, which adds to the overhead for page loading speed. A better approach would be to use the system font stack.

    e.g.
    font-family: -apple-system,BlinkMacSystemFont,"Segoe UI",Helvetica,Arial,sans-serif,"Apple Color Emoji","Segoe UI Emoji";

    Reference: systemfontstack[dot]com

    Also, this suggestion has been open over 4 years :-/

  • Sơn Marketing commented  ·   ·  Report

    I think you can change the default font to Roboto. The font Lato not support Vietnamese Characters. You can check my site here to see some fallback when displaying Vietnamese texts.
    https://cocnguyetsanlincup.vn/

  • Admintawk.to (top bird!, tawk.to) commented  ·   ·  Report

    Hi,

    Thank you for choosing tawk.to and for sharing your question here.

    The widget size can be modified if you choose to have the 'rectangular shape' as your chat widget. You can also change the message that appears on the minimized chat widget in the Widget Content settings and even modify how sharp the edges appear.

    Font and other size features of the chat widget have already been submitted to our engineers.

    Your request is acknowledged and updates will be posted once the feature has been implemented.

    If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

    (Edited by admin)
  • Della Donne Shop commented  ·   ·  Report

    Hello, dear tawk.to,

    I really like your chat widget and I am using it in my site, though there is some imperfection which really bothers me.
    In my native language are some symbols and letters that current font of Tawk.to widget can not replicate properly, so my suggestion is to make the possibility to choose different fonts for the text (including buttons and etc.) in the widget.

  • Mohammad commented  ·   ·  Report

    Its very good, If we can upload and use favorite font on the chat widget.

  • Kenny Wallace commented  ·   ·  Report

    I just spent this morning trying to figure out how to do this, to discover its not possible. My website is designed to look like a whiteboard. To that end I use a mix of Permanent Marker & Noteworthy fonts to achieve this. To customise my tawk-to fonts would create a slick and seemless integration for user experience.

  • Zak commented  ·   ·  Report

    Can you give option to used default font of website or arial. we are trying to reduce no of requests.

  • Academy Tablighat آکادمی تبلیغات commented  ·   ·  Report

    Both are not readable in Middle Eastern languages.
    But the need to modify the widget on the front page is important for agents.
    You can see the difference in this image as shown below.

    https://i.imgur.com/F4ciiio.jpg

    You can use free font and better open source for Arabic, Persian and Middle Eastern writing.

    like this font:
    https://github.com/rastikerdar/shabnam-font/releases

    Hundreds of millions of contacts will thank you for making it possible to use custom fonts.

    After this encouragement from you;
    To improve the new case, I will come up with a precise edit for right-to-left principles like LiveChatCrisp!

    Thank you.

  • Anonymous commented  ·   ·  Report

    Enable people to change the font size while chatting. Also have an option to delete or edit the text as sometimes there can be typo error or we may write something inadvertently which we may want to delete later

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