Time zone settings
Need to have ability to change the time zone in the application
currently showing GMT+0
Lucci
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
This is Sienna from tawk.to. Thank you for reaching out.
Our tickets and email notifications are currently set to GMT+0.
We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
32 comments
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Olga
commented
Still waiting for the ability to change a time zone
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Anonymous
commented
Awaiting this.
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John
commented
Yes, the same here, waiting for this setting
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Axel
commented
I can't believe this is not done since April 2018
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Anonymous
commented
This is important. Would love to see this implemented quickly.
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Edwin
commented
Yes this is very confusing when looking at chat record. Even email notifications show GM time. Please fix ASAP.
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Muaaz
commented
Show Local Timezone in Ticket Emails
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Anonymous
commented
I can't believe this is not done. This is like a very important feature to have the correct time on everything.
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JPW
commented
+1 As an aside, Tawk, at some point you start giving the distinct impression the company is either inept, or simply doesn't care. I say that here because this multiple-upvote request (adjusting timezone for notifications) ought to be an hour (at most) of a developer's time... more like 10-15 minutes if the application is competently designed. We started the process of hiring your agents but had to put that on hold due to several of these trivially-easy but important things Tawk has ignored for YEARS like this one. (The other thread on this topic has nearly SIX HUNDRED upvotes you have ignored)
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Dexter
commented
Need to have ability to change the time zone in the application
currently showing GMT+0 -
Best Edit Proof
commented
We applied tawkto on our web at www.besteditproof.com, but the same problem! It would be great to upgrade to configure the time zone for the email notifications. Please implement this ASAP.
Thanks
besteditproof.com -
Richard
commented
Time Zone settings/options is an important feature missing from Tawk. It looks dumb to users when Tawk sends a msg to them or to us and has a time zone that totally doesn't make sense.
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Anonymous
commented
Please implement this!!!
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KemasanPedia.net
commented
Agree, we need to convert it for adjusting ads setting. I applied tawkto on my web at https://kemasanpedia.net
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Anonymous
commented
Hello! I've placed all 3 my votes for this improvement. Chat transcript which is sent to a Customer has a GMT 0 Time zone which looks like me (the website owner) have not setup my chatting system properly and this really decreases loyalty and respect.
Please implement this feature ASAP.If message is sent to Client it should have a Client's time zone. If it is sent to Admin - it should have website time zone/
Thank you. -
Krzysztof
commented
Will this modification will be proceded?
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nb
commented
+1
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Anonymous
commented
When we receive email notification after a chat, the time is GMT+0, however
our current settings is different. This is a basic feature and it is incredible that it is not yet implemented in Tawkto. -
Paweł
commented
Dzień dobry,
przychylam się do prośby. Sama opcja notyfikacji jest super, ale wprowadza trochę zamieszania w kontekście godziny - niejednokrotnie w firmie mieliśmy w związku z tym nieporozumienia.Bardzo proszę o rozważanie wprowadzenia takiej zmiany w ramach rozwoju projektu.
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Krzysztof
commented
W tym momencie przychodzące maile określają godziny ze strefy centralnej (GMT+0). Mieszkam w Polsce i dobrze byłoby rozwinąć ten element, żebym mógł ustawić w systemie GMT+1 i tak widzieć godzinę w systemie/mailach.
Czy wprowadzicie taką modyfikację?