Need push notification if new message received when tawk app is closed.
Need push notification if new message received when tawk app is closed like whatsapp. I don't get notifications unless I open the app, am losing many clients because i don't know when they chat
Thank you for choosing tawk.to and for reaching out.
You will receive push notifications even if the app is closed. Please keep in mind that the app will ask you to log in again if the app has not been opened in the last 10 days. This is a requirement to keep the session alive.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
You can also email our support line at firstname.lastname@example.org
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Is there a push notification when the app is closed yet? This is a must have as we can't keep the app open at all times.
Jürgen Wagner commented
This is definitly something I need. My visitors are answering very slowly and seldom. It is anoying that I have to keep the app open all the time and wait for an answer
Great idea, some sort of WhatsApp integration, allowing you to reply from whatsapp
The same situation as you