To All Our Valued Users,

Thank you for choosing tawk.to and for sharing your ideas with us.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

You can now enjoy the chat widget’s new look and features. This includes customizing the body cards of your Offline form.

You can add a Knowledge Base search function that will allow your visitors to find answers while your Chat Widget is offline.

Helpful Links:

1. Setting up your Knowledge Base –
https://help.tawk.to/article/setting-up-your-knowledge-base

2. Creating a new Knowledge Base article –
https://help.tawk.to/article/creating-a-new-knowledge-base-article

3. Creating Knowledge Base categories –
https://help.tawk.to/article/creating-knowledge-base-categories

Learn more about how to set up Widget Cards on your Offline form here:

1. Changing the greetings on your widget -
https://help.tawk.to/article/modifying-widget-greetings

2. Customizing the widget header and body cards -
https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!