Wondering if you have plans to update your design for the chat widgets? It looks plain, kind of outdated compared to others like Intercom, Drift, Olark, Zendesk, Influx.

The end-user chat window looks outdated. Others' chat systems look sleek, clean, nice user interface and customizable. Also, even the chat widget icons are pretty hideous.

Another example:
https://www.logicweb.com/bulk-ip-address-leasing/

Look, no borders, no headers on the expanded window? This makes no sense and just ugly. Poor font style, cramped line height.