Add queue system like https://www.livechat.com/ has :)
Deividas
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
Hi, Deividas
Thank you for choosing tawk.to and for sharing your ideas here.
At this stage, our queue system shows the estimated wait time for the chat. However, the waiting time does not increase based on the number of chats you are receiving. The default time remains at 1 minute.
We also don't have a feature that shows how many visitors are in the queue.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
You can also email our support line at support@tawk.to
Alternatively, you can reach me here at nicola.mangulabnan@tawk.to
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