Badge icons
Please add badge icons to IOS and Android devices as this feature should be traditionally native on most apps.
I am posting a new post as the last one was posted 2 years ago and it does not seem to be resolved.
A lot of online companies use mobile devices to do majority of work nowadays. This is a incredibly important feature as no body will know if they have messages outstanding without a badge notification.
Thanks
John
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your challenge here.
At this stage, we currently don’t have the red indicator badge icon on our tawk.to mobile app.
We do, however, have sound and banner notifications for both iOS and Android devices:
1. iOS: https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios
2. Android: https://help.tawk.to/article/enabling-notifications-on-android
We’re continuing to build out our Messaging product and have taken on your suggestion.
We will post updates once the feature has been implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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Ralf
commented
I, too, am very surprised badges are still missing in 2021. It's a standard feature of all apps dealing with notifications.
I, too, am missing notifications/chat requests because of the absence of badges on the app icon on iPad and also Mac desktop app.
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Yury
commented
It's 2021 and should be easy to implement. We miss tickets, just because we don't know if we have them. Add badges, please
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Brennan
commented
Why is this still not implemented?! I really need this - would be a huge help!
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Frank
commented
I second this!
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John
commented
Will this be implemented soon? its been 2 years since the request. A lot of online retailers use smart phones to communicate nowadays. A simple badge icon should be native to any app.
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Anonymous
commented
This is highly needed for the app.
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Kevin
commented
Has this been implemented yet? I have played around with notification settings but no luck