It will be great if we can see which state the customer from especially customers in United States.
It is great to see the flags and then also see where the people are coming from, but seeing the city is a bit of a pain if there is no State. I have to keep searching the city on google to find the state.
It would be awesome to have both, but STATE is the most important.
To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
This is a great idea! Many cities in the USA have the same name and are difficult to identify because there is no STATE in the location description. Having a State in the location can help identify the correct location of your user.
We’ve acknowledged your request and have forwarded it to the dev team. They will work with this suggestion and will add the feature in due course.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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Phạm Thơm commented
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Vo Yen Nhi commented
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Anshela Nancy commented
Yes, we all know about it and everyone can know it by see customer chat there is a flag shows and also in writer it shows country, city etc. Some time i do work with the customer support team and most of the time take chat of this website https://accountancyseekers.co.uk/ so there I see the flags of different countries.
You could pass State and City as an Attribute.
Find the users IP on your webpage.
Resolve IP location (there are many services online)
Load the widget
Pass the Attributes.
Dai Phong commented
Why does tawk have no function to export customer list to excel file?
Can anyone help me?
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