add an Automated Chat Box feature where the user can choose from several different topics or questions and answers can be prescripted....
add an Automated Chat Box feature where the user can choose from several different topics or questions and answers can be prescripted....Then if the person needs additional information there is an option to leave a message and email and we will get back to them.....I saw this on several websites.....one of these website was: https://www.directcell.ca/
Dominic Ielasi
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
Our automation or chatbot feature is currently in our roadmap development.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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Myrtle Gonzalez
commented
This is great news, I am truly happy for this. thanks for sharing such great information
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Admintawk.to
(top bird!, tawk.to)
commented
Hi Dominic,
Thank you for choosing tawk.to and for taking the time to share your ideas here.
Our automation or chatbot feature is currently in our roadmap development.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
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Erick Muñoz
commented
you can do that with pre-chat and triggers
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Milenko
commented
set up a read confirmation feature and a chat robot, and these features are free forever
A read receipt is an indicator that everyone can see when a message has been sent, delivered or seen
And a chat robot is a function that a chat robot chats with visitors and when a visitor asks to chat with agents the robot will redirect him to live chat with people if there is no agent online then for the robot to eject a message that they are currently offline or busy
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Martin G. Blendinger
commented
it need integration with DialogFlow
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Rui
commented
When we have the chat offline allow the client to have a small list of the top questions asked, something like this http://prntscr.com/oyu9cl
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Sue Oliver
commented
Delight customers with chatbots that speak their language.
Increase the quantity and quality of leads. Enhance information about your prospects, so that you can re-target and nurture leads.Turn Visitors Into Customers
Use a Chatbot to Automatically Engage With Your Visitors 24/7
Chatbots Outperform Contact Forms -
Admintawk.to
(top bird!, tawk.to)
commented
Sorry, at the moment there is no estimate on this
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Craig P.
commented
What's the status of this?
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Kamal
commented
Any progress here?
It would be better if you just add integration feature instead of building the complete bot capability here. Have posted it in more details in this thread:
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bilico
commented
it will be a great funcionality
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Chris
commented
Is there any update on this project? I'd love to purchase this as an addon!
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Nick
commented
As the fisrt step the simplest and fastets way is make a table: key word inside a user question => auto answer. Extend your triggers please.
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Paul Nel
commented
Any progress?
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Mohamed
commented
Please have a very friendly AI BOT builder interface like chatfuel.com
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Alessandro Depase
commented
But what if I have a bot, let's say, on my server and want to use it sending visitor sentences and getting answers from a REST API? Is there a Javascript hook to get vistitor sentences and echoing answers?
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Thomas Müller
commented
This is great news.
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Thomas Müller
commented
We would like to use Tawk.to also to create chat bots to answer FAQ but also integrate with back end systems to check i.e. availabilty, rates and such.