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Make administration to be eddited only by admin roles

At the moment my agents can go easily to the knowledge base and mingle with stuff there. And they can also change admin roles. This should be left only to the admin role

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Irena M shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Admintawk.to (top bird!, tawk.to) commented  ·   ·  Flag as inappropriate

    Hi Irena,

    Thank you for choosing tawk.to and for reaching out.

    At this stage, all property members have the access to create and modify Knowledge Base articles in the admin panel.

    We're continuing to build out our Knowledge Base product and have taken on your suggestions.

    We will post updates once the feature has been implemented.

    Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Overview and knowledge base should be only visible for admins and not agents..

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi, KNOWLEDGE BASE should be an admin feature.. agents should not be able to change/edit that section.

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