Make administration to be eddited only by admin roles
At the moment my agents can go easily to the knowledge base and mingle with stuff there. And they can also change admin roles. This should be left only to the admin role
11
votes

2 comments
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Anonymous commented
Overview and knowledge base should be only visible for admins and not agents..
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Anonymous commented
Hi, KNOWLEDGE BASE should be an admin feature.. agents should not be able to change/edit that section.