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Make administration to be eddited only by admin roles

At the moment my agents can go easily to the knowledge base and mingle with stuff there. And they can also change admin roles. This should be left only to the admin role

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Irena M shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

2 comments

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  • Anonymous commented  ·   ·  Flag as inappropriate

    Overview and knowledge base should be only visible for admins and not agents..

  • Anonymous commented  ·   ·  Flag as inappropriate

    Hi, KNOWLEDGE BASE should be an admin feature.. agents should not be able to change/edit that section.

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