Add the ability to change the order of Knowledge Base articles using drag and drop.
Allow Knowledge Base article creators to easily rearrange the order of the articles.
LaCharla
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions. This is a great idea! A function that allows you to change the order of your KB articles depending on your preferred sequence. Rest assured, your suggestion has been submitted to our engineers. We will post updates once the feature has been approved and implemented. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Nick Foster commented
Look into https://apix-drive.com/en/pipedrive if you are interested in workflow automation. If you use a tool like ApiX Drive, you can sometimes get away with a single developer or lower paid staff. It’s not just the licensing costs.
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Andrei S
commented
when will be ready? it could use same algorithm as categories, to have the ability to drag to the desired position.
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KaseySk
commented
We're continuing to build out our knowledge base https://testmyspeed.onl/ product and have taken on your suggestions. We will post updates once the feature has been implemented.
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Tiara
commented
Be able to re-arrange articles in a step by step process.