Unable to disable chat transcripts to be sent via email
Setting is "Nobody" for "Send all chat transcripts to" option but I still continue to receive chat transcripts. How to disable this? I do not want to receive every chat transcript via email.
Admintawk.to (top bird!, tawk.to) commented
This is Sienna from tawk.to. Thank you for reaching out.
I'd like to clarify if the email you're receiving is a chat transcript from a missed chat or a full transcript of a previous chat?
Please provide screenshots of the email you're receiving. You can reach me at firstname.lastname@example.org.
Thank you again for your support and hope to hear from you soon.