Visits

Hi,
How can I get monthly statistics of no of website visits in May and June

Hi Chad,

Thank you for choosing tawk.to and for sharing your suggestions.

At the moment, we offer weekly roundups that show a snapshot report of your properties' activities for the week.

It will show statistics for the following:

visits
chats
offline messages
missed chats
tickets
online hours
engagement rate

Alternatively, you can download your monthly report from the Reporting section of your dashboard.
You can view reports including the following information:

Chat Analytics
Chat Volume
Missed Chats
Average Chat Duration
User Satisfaction
First Response Time
Tickets
Volume New Ticket
Solved Tickets
Ticket Source
Resolution Time
Tickets Reopened
First Respond
Knowledge Base Stats
Articles
Searches
Feedback

Follow these steps to generate reports:

1. Click Reporting (click the graph icon in the left sidebar, 5th icon from the top)

2. Select the site or tawk.to page for which you want to view reporting from the dropdown menu at the top left of the Reporting screen.

Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!

Hi Chad,

Thank you for choosing tawk.to and for sharing your suggestions.

At the moment, we offer weekly roundups that show a snapshot report of your properties' activities for the week.

It will show statistics for the following:

visits
chats
offline messages
missed chats
tickets
online hours
engagement rate

Alternatively, you can download your monthly report from the Reporting section of your dashboard.
You can view reports including the following information:

Chat Analytics
Chat Volume
Missed Chats
Average Chat Duration
User Satisfaction
First Response Time
Tickets
Volume New Ticket
Solved Tickets
Ticket Source
Resolution Time
Tickets Reopened
First Respond
Knowledge Base Stats
Articles
Searches
Feedback

Follow these steps to generate reports:

1. Click Reporting (click the graph icon in the left sidebar, 5th icon from the top)

2. Select the site or tawk.to page for which you want to view reporting from the dropdown menu at the top left of the Reporting screen.

Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.

Should you have any questions, require assistance, or just want to talk to someone at tawk.to here is a link to my calendar — https://calendly.com/siennarubio/30min. I'd be happy to help!