Knowledge Base - Duplicate Article / Template Article
To keep a consistent article layout throughout our Knowledge Base it would be great to have an option to select an article and click "Duplicate Article" which would then create a new draft version of the selected article.
Alternatively save an article as a Template and have the option to create a "New Article from Template".
Rick
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users, Thank you for choosing tawk.to and for sharing your suggestions. We currently don't have an option to duplicate an article and save it as a template. We've acknowledged your request and have forwarded it to the Knowledge Base team. They will work with this suggestion and will add the feature in due course. If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is our calendar link: https://calendly.com/tawk-to-support/tawk-to-customer-support. We're happy to help!
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Josem
commented
Very very useful, even between properties
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Admintawk.to
(top bird!, tawk.to)
commented
Hi Rick,
Thank you for choosing tawk.to and for sharing your suggestions.
We currently don't have an option to duplicate an article and save it as a template.
We've acknowledged your request and have forwarded it to the Knowledge Base team. They will work with this suggestion and will add the feature in due course.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
(Edited by admin)