Offline message notifications on mobile
Can you please enable mobile notifications when an Offline message has been received? We've had a few messages recently but only found them in the email inbox a few days later. If a notification had been sent by the mobile app we could have responded much sooner. There are notifications for just about everything else.
Stu
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your question here.
We currently have Email notifications for all Offline Messages, Chat Transcripts, New Tickets and Missed Chats.
You may specify which email address the messages will be sent to ( agent, everyone, or Admins only)
To learn more visit this link: https://help.tawk.to/article/adjusting-mail-notifications
We have taken note of your suggestion and will post updates once the feature has been approved and implemented.
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
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my-estub
commented
This article is really amazing. Thanks for the information. Keep sharing such a post.
https://my-estub.site/ -
Sauer
commented
Thanks for the info i will try to figure it out for more
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Admintawk.to
(top bird!, tawk.to)
commented
Hi Stu,
Thank you for choosing tawk.to and for sharing your question here.
We currently have Email notifications for all Offline Messages, Chat Transcripts, New Tickets and Missed Chats.
You may specify which email address the messages will be sent to ( agent, everyone, or Admins only)
To learn more visit this link: https://help.tawk.to/article/adjusting-mail-notifications
We have taken note of your suggestion and will post updates once the feature has been approved and implemented.
Should you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!