chat answered webhook event
Add the ability for tawk to send a webhook event when a chat is answered.
Anonymous
shared this idea
Admintawk.to
(top bird!, tawk.to)
responded
To All Our Valued Users,
Thank you for choosing tawk.to and for sharing your suggestions.
We currently have Webhook functions for Chat Start, Chat End and New Ticket.
For more in-depth information on how our webhooks work, visit our developer portal at developer.tawk.to/webhooks/
This request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!
15 comments
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commented
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Jones
commented
Learn how to build your own integration using LiveChat webhooks. ... reacts to internal LiveChat events, such as a new incoming chat or a queued visitor.
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John Holloway
commented
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Smith
commented
This includes both Service-level webhooks and Conversation-Scoped Webhooks. This is a default behavior to help avoid infinite feedback loops.
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Jacson Paz
commented
We would appreciate a lot this webhook!
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Luz Harrison
commented
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Carson
commented
An Incoming Webhook is a mechanism designed to enable third-parties to post messages into a specific chat. Using an Incoming Webhook for example, one can direct a service like Asana, Jira, or Pagerduty to post an event/webhook emitted by that service to an Incoming Webhook's URL.
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commented
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commented
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commented
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Admintawk.to
(top bird!, tawk.to)
commented
Hi,
Thank you for choosing tawk.to and for sharing your suggestions.
We currently have Webhook functions for Chat Start, Chat End and New Ticket.
For more in-depth information on how our webhooks work, visit our developer portal at developer.tawk.to/webhooks/
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
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Patrick M
commented
Would love to see this.
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Dylan S
commented
Absolutely.