Ask for email and save it
I want that the visitor first asks the question and then the chatbot ask for email. I think its much better to get information step by step.
Thank you for choosing tawk.to and for taking the time to share your ideas here.
There is currently not an option to automatically send a form in response to a visitor’s question.
At this stage, our forms options include a Pre-Chat Form and an Offline Form.
To learn more about our Pre-chat form, visit this link: https://help.tawk.to/article/using-the-pre-chat-form
Our automated chatbot feature is currently on our roadmap development.
Our engineers are working on this feature and updates will be posted once it has been implemented.
Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!