View on Monitoring Page - Add brief question so agent
I want to see part of the question listed and all of the question(as you hover) in the monitor page instead of opening each one to see the question. That allows agents with specific question roles to search and answer...
Thank you for choosing tawk.to and for taking the time to share your ideas here.
Our Monitoring section in the Dashboard can display your visitor’s real-time statistics for the following:
At the moment, we do not have a preview feature for incoming chats.
Your request has been acknowledged and updates will be posted once the feature has been approved and implemented.
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I’d be happy to help!